Shamin Hotels · 1 month ago
Sales Manager | The Landing at Hampton Marina, Tapestry
Hampton, VA
Contract
Onsite
Mid Level
$65K/yr - $70K/yrShamin Hotels is a family-owned hospitality company based in Central Virginia, dedicated to creating unforgettable experiences for guests. The Sales Manager will oversee catering operations, focusing on sales, event planning, and ensuring customer satisfaction while managing staff and budgets.
Hospitality
Responsibilities
Identify and pursue opportunities to generate catering sales through marketing efforts, networking, and relationship building
Meet with potential clients to understand their catering needs, preferences, and budgetary requirements
Prepare and present catering proposals, menus, and pricing quotes to clients, negotiating terms and finalizing contracts
Work closely with clients to plan and coordinate all aspects of catering events, including menu selection, venue setup, décor, and entertainment
Coordinate with internal departments, such as culinary, operations, and logistics, to ensure seamless execution of events
Create detailed event timelines, production schedules, and floor plans to guide staff and vendors during setup, service, and breakdown
Recruit, hire, train, and supervise catering staff, including servers, bartenders, chefs, and event coordinators
Provide ongoing coaching, performance feedback, and development opportunities to ensure staff members are skilled, motivated, and aligned with the company's objectives
Schedule staff assignments, manage labor costs, and maintain adequate staffing levels to meet event demands
Cultivate positive relationships with clients, ensuring their needs are met and expectations are exceeded throughout the catering process
Communicate effectively with clients to address any questions, concerns, or changes to event plans promptly and professionally
Provide personalized service and attention to detail to enhance the overall customer experience and earn repeat business and referrals
Develop and manage catering budgets, forecasts, and financial goals, striving to achieve revenue targets and maximize profitability
Monitor catering sales performance, track expenses, and analyze financial reports to identify opportunities for cost savings and revenue growth
Implement pricing strategies, promotions, and upselling techniques to drive sales and enhance profitability
Ensure compliance with all applicable laws, regulations, and licensing requirements related to food safety, sanitation, and alcohol service
Maintain high standards of food quality, presentation, and service, conducting regular inspections and audits to uphold company and industry standards
Address any issues or concerns related to food safety, sanitation, or service quality promptly and effectively
Qualification
Required
Experience in catering operations, sales, and event planning
Strong communication and interpersonal skills
Ability to build and maintain positive client relationships
Proven track record of meeting sales targets and managing budgets
Experience in staff management and training
Knowledge of food safety, sanitation, and alcohol service regulations
Strong organizational skills and attention to detail
Ability to work collaboratively with internal departments
Proficiency in preparing and presenting catering proposals and contracts
Benefits
Health, dental, vision, accident and short and long term disability insurance
Pet insurance
Gym membership discounts
Paid time off
Paid holidays
Shamin Perk discounts on tickets, rental cars and attractions
Footwear discounts
401K plan with company match
Employee discounts at our branded hotels
Company
Shamin Hotels
Shamin Hotels is the largest hotel owner and operator in Virginia, with a 45+ year history and extensive portfolio spanning 79 hotels, 10,000+ rooms, and 2+ million customers served per year across Virginia, New York, Maryland, Florida, and North Carolina.
Founded in 1979
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Grayson Owen
Chief Financial Officer
DANIEL ROBERTS C.H.A.
MANAGER/PARTNER
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