BD · 2 months ago
Associate Director, Business Process Excellence
USA CA - San Diego Bldg A&B
Full-time
Hybrid
Lead/Staff, Director/Executive
$151K/yr - $249K/yr
8+ years expBD is one of the largest global medical technology companies in the world, dedicated to advancing health through innovative solutions. The Associate Director, Business Process Excellence will lead initiatives to optimize and improve business processes within the Medication Management Solutions business unit, driving a culture of operational excellence and continuous improvement.
Health CareMedical DeviceTechnical Support
Responsibilities
Champion the BD Way (BD’s values and principles) to promote a culture of excellence, customer-centricity, innovation, and continuous improvement
Reflect standards of BD Excellence in your leadership, your individual and team behavior and outputs, and the collective outcomes of your team
Continuously scan inside and outside BD to benchmark, identify best practices, and push the broader team to achieve excellence
Identify and execute high-impact operating model and business process improvement projects aligned to MMS strategic initiatives and goals across customer experience, quality, revenue, and gross profit
Set the standard for world class problem-solving and kaizen event workshop preparation and facilitation, enabling teams to rapidly address complex business problems
Advise executive sponsors and senior leaders on how to enable sustainment of outcomes of process improvement projects, from daily visual management and leader standard work to recommendations on organizational design and operating model
Install visual daily management tools and transfer continuous improvement knowledge and skills to process owners
Manage Business Process Excellence team portfolio and schedule of project-based work transparently and convene regular operating mechanisms to ensure rapid delivery and learning
Lead, coach, and develop direct reports
Lead capability-building efforts across MMS by delivering targeted training, coaching, and enablement programs that drive adoption of BD Excellence tools and frameworks
Become a Certified Practitioner in the BD Excellence Fundamentals toolkit, including problem-solving, process improvement, and kaizen event methodologies
Design and implement scalable approaches to embed process ownership, performance management, and operational discipline into daily business rhythms
Partner with leaders across functions and geographies to foster a mindset of continuous improvement, strategic execution, and operational excellence
Qualification
Required
Bachelor's degree in business administration, engineering, supply chain, management information systems, technology, or a related field
8+ years of relevant experience in business process consulting, process improvement, or strategy and operations roles
5+ years of experience driving enterprise process improvement and transformation
3+ years of experience using software technologies and tools to support business process optimization
3+ years of experience working at a company with a focus on operational excellence in Healthcare, Med Tech, Pharma, or Life Sciences
3+ years of experience facilitating workshops and events or training transactional process improvement methodologies
3+ years of experience managing high-visibility programs with executive-level stakeholders
Experience using lean, six sigma, or other structured problem-solving methodologies specifically in commercial, customer service, or shared services functions
Experience with implementing visual daily management tools
Experience with capability-building and training programs
Expert knowledge of Lean and kaizen methodologies and their application to transactional processes
Strong leadership capabilities
Strong customer focus with strategic thinking ability
Excellent analytical and problem-solving capabilities
Capacity to navigate ambiguity and uncertainty
Advanced interpersonal and English-language communication skills
Ability to enable scaled impact across an organization
Demonstrated growth mindset and resilience
Ability to influence senior leaders across a matrixed organization
Preferred
MBA or relevant advanced degree
Certification as a trainer or facilitator
Certified practitioner in lean tools
Benefits
A valuable, competitive package of compensation and benefits programs
Rewards and recognition opportunities that promote a performance-based culture
Company
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
10001+ employees
H1B Sponsorship
BD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (66)
2022 (4)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$540MKey Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO
Leadership Team
Tom Polen
Chairman, CEO and President
Maureen Mazurek
Chief Sustainability and EHS Officer
Recent News
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