Georgia System Operations Corporation · 1 month ago
IT Training Program Manager
Tucker, GA
Full-time
Hybrid
Senior Level, Lead/Staff
$135K/yr - $169K/yr
11+ years expGeorgia System Operations Corporation is seeking an IT Training Program Manager who will be responsible for designing, developing, and implementing IT training initiatives to enhance the technology skillsets of their Associates and the Shared Services IT department. This role includes developing training programs, delivering training sessions, and overseeing the user experience program to improve technology platforms' effectiveness.
Electrical DistributionEnergyNon ProfitOil and Gas
Responsibilities
Develops the technology training strategy for the organization, ensuring staff are equipped with the capabilities necessary to effectively use technology effectively to enhance their job roles
Develop, implement, and manage a comprehensive IT training program for OPC, GTC, and GSOC users. This involves curriculum design, creating engaging training materials, and delivering some of the training sessions
Provides the vision for design, preparation, and delivery of training courses for the continuous development of Shared Services IT staff
Develop and manage the IT department's training curriculum. This includes working with Shared Services IT's department managers to identify training needs, design tailored training programs, track, monitor, and report on the completion of this training
Manage the user experience program, establishing user groups for gathering feedback on the effectiveness and direction of technology platforms
Collaborate with Learning Management System (LMS) administrators to track, measure, and report on training progress across the organization
Identify, evaluate and negotiate with potential instructors or vendors for supplemental contract training services or strategic partnerships
Lead, facilitate or participate in Lessons Learned activities to ensure training reflects any changes or corrective actions identified, delivering any interim training as needed
Stay informed about new educational trends and incorporate relevant strategies into the training program
Qualification
Required
Bachelor Degree in Computer Science, Business Administration, IT, Engineering, Science, Education, or related field
11 years' experience with increasing responsibilities in the area of Technical Training, Training Programs, Teaching, Software Support, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology
Associate's Degree in Computer Science, Business Administration, IT, Engineering, or related field with at least 15 years of experience with increasing responsibilities in the experience areas defined above
Strong verbal and written communication skills
Excellent organization and time management skills
Analytical and creative problem-solving skills
Ability to establish and maintain effective working relationships as necessitated by the work
Provides emergency coverage for technology issues
Responsive to after-hours calls, texts, messages, emails, etc. relating to technology and business emergencies
Company
Georgia System Operations Corporation
Georgia System Operations Corporation specializes in controlling, monitoring electric generation, transmission and distribution of assets.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Nathan Brown
Executive Vice President/Chief Operating Officer
Clay Smith
Executive VP Chief Legal and Compliance Officer
Recent News
Company data provided by crunchbase