CARET · 2 weeks ago
Director, UX UI
California, United States
Full-time
Onsite
Director/Executive
$115K/yr - $120K/yr
8+ years expCARET is a company that brings advanced technology and automation to legal and accounting firms. The Director of UX/UI will lead the design function, define the design vision and strategy, and ensure that user-centered design is integrated into the product strategy.
Information TechnologyLegalPaymentsSoftware
Responsibilities
Elevate Design Into a Strategic, High-Impact Function
Define the long-term design vision and translate it into a clear, actionable strategy and roadmap with visible incremental progress month over month
Build a culture where UX/UI is a strategic partner across Product, Engineering, CS, and GTM
Reset expectations around experience quality, process, and user-centered design
Lead Design Strategy Across the Product Portfolio
Partner with Product leadership to influence roadmap decisions using user insights, experience principles, and holistic design thinking
Own the end-to-end experience strategy across modules, ensuring coherence, clarity, and usability
Establish design principles and patterns that scale across complex workflows
Hands-On Design Execution
Personally design UX flows, wireframes, prototypes, and high-fidelity UI for major initiatives
Collaborate closely with Product and Engineering to iterate quickly and ensure experience quality
Champion accessibility, simplicity, and a consistent design system
Build a Modern Design Process & Operating System
Introduce design rituals that elevate collaboration and design outcomes
Mature and expand our design system and reusable component library
Implement workflows that balance velocity with quality
Own User Research & Insights
Lead a practical, actionable research approach that informs product decisions
Identify research priorities and synthesize insights into clear recommendations
Build lightweight measurement frameworks to track UX improvements
Own Design Tools & Data-Driven Decision Making
Own and optimize design tools (e.g., Figma, Pendo)
Develop the strategy for leveraging behavioral data and insights to improve usability
Ensure design decisions are grounded in evidence, not assumptions
Integrate AI Thoughtfully Into the Experience
Identify opportunities to incorporate AI into workflows, automation, and decision support
Partner with Product & Engineering to design intuitive and trustworthy AI-enabled experiences
Bring awareness of emerging AI UX patterns into Caret’s product strategy
Lead and Mentor the Design Team
Manage and develop designers, providing clear direction and coaching
Foster a creative, high-performance culture
Shape future team structure and hiring as the function grows
Qualification
Required
8+ years in UX/UI or Product Design (B2B SaaS required) with previous leadership experience
Proven track record of leading design teams in fast-paced, agile environments
A player-coach who excels in both strategy and hands-on design execution
Experience elevating a nascent UX function into a strategic, influential capability
A portfolio showcasing strong UX thinking, UI craft, and complex workflow design
Strong systems thinker with experience building design systems
Skilled in user research, usability testing, analytics, and insight synthesis
Familiarity with AI UX patterns and designing AI-enhanced experiences
Proven ability to influence cross-functional partners and raise the quality bar
Hands-on proficiency with modern design tools (Figma required)
Benefits
Flexible PTO
Medical, Dental, Paid Sick Days, Vision, and Supplemental Coverage
Flexible Spending Account
Health Savings Account
401(k) match
Company
CARET
AbacusNext is a technology-as-a-service firm that provides tools, payment systems, and software development services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Keri Gohman
CEO
Greg Reynolds
CTO
Recent News
2025-06-24
Financial Post
2023-12-22
2023-12-22
Company data provided by crunchbase