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UniBank for Savings · 1 month ago

Relationship Banking Supervisor

Sutton, MA

Full-time

Onsite

Entry, Mid Level

$25/hr - $35/hr

1+ years exp

UniBank for Savings is a community-focused bank dedicated to enriching people and businesses across New England. The Relationship Banking Supervisor will oversee operational excellence at the branch, ensuring compliance with laws and policies while providing exceptional customer service and mentoring retail staff.

BankingFinancial Services

Responsibilities

Assist manager in creating a branch sales culture, including a comprehensive understanding of the location sales plans and goals, including participation in business development and outreach

Serve as customers’ single point of contact on all UniBank products and services

Oversee and audit operational procedures, which may include those for safe deposit, negotiable instruments, night deposits, etc

May function as vault teller, responsible for distribution, verification and proof of vault cash

Perform security function by opening and closing the bank and vault and ensuring overall safety and security on bank grounds

Receive retail staff over and short reports to verify accuracy and to investigate problem areas. Take appropriate corrective action when warranted

Assist the Branch manager with bank security and compliance obligations; specifically, compliance with state and federal laws within the scope of the position and ensure prominent display of required posters

Supervise employees in the Bank’s retail department. Carry out supervisory responsibilities in accordance with the Bank’s policies and applicable laws. This may include training; planning, assigning and directing work; performance and feedback reviews, rewarding and directing employees; addressing concerns and resolving issues

Support the team by verifying transactions, signing checks, explaining procedures and providing overrides as necessary

Participate and/or assist in the development of community and networking evens during business and non-business hours

Manage in the absence of the Relationship Branch Manager

Other duties as assigned