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Hancock Whitney · 2 months ago

Director of Financial Crimes, Strategy and Technology

Capitol Commerce - Montgomery, AL

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Hancock Whitney is a financial services company seeking a Director of Financial Crimes, Strategy and Technology. The role involves leading the fraud organization, developing strategies, and ensuring effective fraud risk management while collaborating with various stakeholders.

BankingFinancial Services

Responsibilities

Formulates and executes the Company’s vision and enterprise strategy to lead the center of excellence fraud organization with focus on the development key areas of Strategy, Operations, Analytics, and MIS

Manages enterprise fraud team and departmental practices as it impacts P & L while supporting fraud P & L for other lines of business

Develops and maintains all fraud risk policies to strengthen the Company’s understanding of Fraud risk management, by incorporating risk considerations in all activities undertaken to enhance client and shareholder value

Monitors effectiveness, identifies emerging fraud risk issues, and initiates mitigating strategies to manage fraud losses throughout the organization

Leverages fraud analytics to support key strategic initiatives for growth, innovation, and fraud risk mitigation

Maintains effective partnerships with executive stakeholders and lines of business

Communicates current and future state of fraud landscape to stakeholders by developing presentations, analysis, and recommendations

Serves as the SME representing Enterprise Fraud by participating in executive level committees, leading fraud related committees, and providing fraud strategy and metrics to the Board

Builds a strong talent strategy for future with continuous improvement culture to include process improvement, effectiveness, and efficiency centered on the client

Ensures effective governance and compliance with all regulatory matters

Carries out supervisory responsibilities in accordance with the organization's policies, procedures and applicable laws; Provides guidance and oversight to and is responsible for the coordination and evaluation of the assigned team. Responsibilities may include interviewing, hiring and training associates; planning, assigning and directing work; performance management; associate compensation; approving expense reports; addressing concerns and resolving problems

Qualification

Fraud management experiencePaymentsFinancial productsData analyticsPeople managementProject managementOrganizational change managementCommunication skillsCross-functional teamwork

Required

Master's Degree in Business/related field, or equivalent experience

10+ years of relevant fraud management experience with exposure to different verticals (Examples include payment card fraud, check fraud, ACH/wire, loans)

Must have deep understanding of fraud management techniques, systems and solutions, policies, and governance across the customer lifecycle

A solid understanding of customer types, regulatory expectations, fraud, technology systems, data analytics, and customer behavior impact on corporate risk

Must possess excellent writing and communication skills with senior executives

Strong people management, organizational change management, and project management skills

Experience working as part of a large cross-functional team and experience presenting findings/recommendations to senior management/executive directors