Payment Specialist jobs in United States
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Lansing Building Products · 1 day ago

Payment Specialist

Lansing Building Products is a company that has supplied professional contractors with high-quality building products since 1955. The Payment Specialist is responsible for processing and applying payments, daily reconciliation with banking reports, and resolving credit-related issues through addressing incoming phone calls and emails from Lansing branch associates and customers.

Building MaterialConstructionDirect Sales

Responsibilities

Process payments via multiple payment methods (ACH, checks and credit cards) from various sources (lockbox, customer portal & branch payments)
Post payments to customer accounts and apply to related invoices per customer remittance. Involves daily contact with customers and team members to determine proper application
Daily reconciliation of posted payments to banking reports. Review unapplied cash reports to determine cash application
Respond to incoming phone calls from Lansing associates and customers by resolving credit-related issues. Involves decision-making on managing past due accounts, responding to billing questions, and assist associates with customer portal & payment application issues
Other duties as assigned

Qualification

Payment processingReconciliation skillsExcel proficiencyCustomer focusProblem solvingCommunication proficiencyTeamworkAttention to detail

Required

Ability to work accurately but quickly to handle a high transaction volume
Ability to manage multiple tasks and meet daily deadlines
Strong problem solving/decision-making skills
Ability to reconcile accounting records
Ability to work with a strong attention to detail
Strong customer focus
Communication Proficiency
Ability to work effectively in a team environment
Basic proficiency with Excel and Word
High school diploma
2 years+ related experience in an accounting environment

Preferred

Bachelor's degree is a plus, but not required

Benefits

Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
Competitive 401k, Employer Match of 50% up to 15% of salary
Paid Vacation & Sick Days
Tuition Reimbursement & Training Programs
Company Paid Parental Leave
Company Paid Life Insurance
Short Term & Long-Term Disability
Paid Holidays
Health and Wellness program
Volunteer Time

Company

Lansing Building Products

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Lansing Building Products specializes in supplying building material such as siding, roofing, gutters, decking, railings and patio.

Funding

Current Stage
Late Stage

Leadership Team

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Scott Drayer
Director of Digital Commerce
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Company data provided by crunchbase