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Sandvik · 2 weeks ago

Digital Services Technician

Elko, NV

Full-time

Onsite

Entry, Mid Level

2+ years exp

Sandvik is a global engineering company that specializes in mining and construction. They are seeking a Digital Services Technician responsible for advancing Smart Equipment capabilities, implementing tools for data integration, and enhancing customer experience through digital solutions.

Building MaterialIndustrialMachinery ManufacturingManufacturingMining

Comp. & Benefits

Responsibilities

To implement and maintain solutions to transmit product telemetry data and make that data available

Perform mechanical installations and software configurations on machines in mining environments

Develop strategies, procedures and processes to synchronize data collected on mobile mining equipment

Maintain remote connections and perform diagnostics to ensure data transfer to cloud and on-premises systems

Identify other opportunities to leverage real data to improve Sandvik’s ability to improve customer services, increase aftermarket sales, and generally help add value to customers experience utilizing Sandvik equipment

Understand and review current tools available to customers with the view of understanding other value drivers and working with the global team to improve the tools available to customers

Assist customers and Sandvik Specialists to integrate equipment telematics data to feed into customer systems

To provide training for Sandvik service technicians for connectivity solutions

Provide customer training on Sandvik Digital Offerings

Performs other relevant duties as assigned by the manager

Collaborate with global teams to assess technology trends and adapt innovative solutions to the mining environment

Qualification

Control System HardwareTelemetry ImplementationNetworking ProtocolsCAN Bus TroubleshootingDatabase MethodologiesSQL ProgrammingComputer Systems LiteracyReport WritingWork AloneHeavy Industrial EnvironmentTime ManagementCommunication Skills