MillerKnoll · 1 day ago
Order Information Specialist
East Greenville, PA
Full-time
Onsite
Entry Level
2+ years expMillerKnoll is a company dedicated to design for the good of humankind, striving to build a sustainable and equitable future. The Order Information Specialist is responsible for managing customer order flows, ensuring timely processing and communication with dealers and internal teams to meet customer demands.
Design
Responsibilities
Process customer orders with accuracy and in a timely manner. This includes both electronic and manual requests
Process Government orders and Commercial Direct Orders working closely with internal cross functional teams to ensure all GSA and Direct requirements are met
Analyze critical documents required for processing Government and Direct Bill Orders
Work closely with dealers and internal teams to resolve errors of multiple types in an efficient way ensuring timely acknowledgement of a customer order
Maintain an understanding of the Order Entry Systems and other supporting technology applications to ensure accurate processing of orders and requests
Maintain an understanding of products and processes as needed
Provide clear communication to dealer and internal teams
Performs additional responsibilities as requested to achieve business objectives
Qualification
Required
High School Diploma
Two years' experience in a position with exposure to customer service or customer relations
Proficient with Microsoft office suite (Excel, Word, PowerPoint) as well as other Technology/ERP applications (ie: Oracle, SAP, JDE, Baan LN…)
Good communication and interpersonal skills
Possess organizational and time management skills to proactively manage daily work
Superior problem-solving skills
Able to embrace a changing work environment with ability to quickly adapt to new software
Ability to work independently as well as in a team environment to support a successful dealer experience
Company
MillerKnoll
MillerKnoll is a collective of dynamic brands that comes together to design the world we live in.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andi Owen
President and CEO
John Stratford
SVP Global Ecommerce
Recent News
Benzinga.com
2025-12-18
2025-12-18
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