United Bank Corporation · 1 month ago
Customer Service Representative (CSR) - Full-Time - Griffin, Ga
Griffin, GA, US
Full-time
Onsite
Entry Level
1+ years expUnited Bank Corporation is a growing community bank that provides Signature Service to customers in Middle Georgia. The Customer Service Representative is responsible for offering customer-centered financial products and services while building and retaining long-term relationships.
BankingFinancial Services
Responsibilities
Uses a consultative approach to understand customers’ financial needs and educates them on how to get the greatest value from our products and services
Provides tailored solutions (establishes and expands relationships) by opening and maintaining a variety of deposit accounts and financial services
Resolves product or service problems by clarifying and determining the cause of the problem, selecting, and expediting the best solution, and following up to ensure resolution
Recognizes and refers cross-sell opportunities
Ensures compliance with and keeps abreast of internal controls, operational procedures, and related documentation
Builds and maintains productive relationships with co-workers and partners throughout the organization
Captures and tracks key customer interactions for delivering effective sales and service
Actively engages in and completes all learning requirements associated with position
Complies with all Federal and State banking laws and related regulations, to include but not limited to the Bank Secrecy Act
Qualification
Required
High school diploma or equivalent
Proficient computer skills and active engagement in new technology
Excellent interpersonal communication and presentation skills (written and verbal)
Strong analytical and problem-solving skills
Ability to derive innovative solutions
Preferred
Minimum of one year service and sales experience preferred
Benefits
Paid employee health insurance
Dental insurance
Vision insurance
Short-term disability insurance
Paid long-term disability insurance
Paid life insurance
401(k) plan with employer contributions
Employee Stock Ownership Plan (ESOP) with employer contributions
Flexible spending account (FSA)
Wellness program
Employee assistance program
Vacation time
Sick time
Paid federal holidays
Other unique perks
Company
United Bank Corporation
United Bank Corporation is a banking corporation headquartered in Georgia.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jim Edwards
CEO
Scott Swafford
Chief Operating Officer
Company data provided by crunchbase