Delta Electronics Americas ยท 5 hours ago
Field Application Manager
DFW Metroplex
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expDelta Electronics Americas is a global leader in switching power supplies and thermal management products. They are seeking a proactive and experienced Manager of Field Application Engineering to lead a team of Field Application Engineers in the Data Center Business, focusing on providing technical guidance, support, and innovative solutions to meet client requirements.
Electrical Distribution
Hiring Manager
Tim Fortin
Responsibilities
Lead, coach, and develop a team of Field Application Engineers to deliver best-in-class technical support and solutions for data center customers
Set performance goals, conduct regular reviews, and provide mentorship to ensure continuous skill development and team growth
Foster a customer-first mindset, driving a collaborative and problem-solving culture within the team
Act as the primary technical contact for key customers, providing in-depth product knowledge, troubleshooting, and hands-on support during pre-sales and post-sales activities
Lead customer site visits, design reviews, and technical workshops to gather requirements, provide product demonstrations, and offer customized solutions
Collaborate with customers on solution validation, product testing, and issue resolution, ensuring successful implementation and client satisfaction
Work closely with the sales and product management teams to understand customer needs and translate them into tailored data center solutions, including power, cooling, and network infrastructure
Guide the FAE team in designing and configuring solutions that align with customer requirements, leveraging expertise in power systems (UPS, PDUs), thermal management (HVAC, liquid cooling), and data center infrastructure
Ensure alignment with industry standards and best practices (ASHRAE, Uptime Institute, TIA-942) in all solution designs
Oversee the execution of technical projects, ensuring timely delivery and adherence to customer requirements and specifications
Manage resources, timelines, and budgets for field support activities, coordinating with internal engineering and manufacturing teams for successful deployments
Develop detailed project plans, including site readiness checklists, risk assessments, and post-installation support plans
Serve as the voice of the customer, providing detailed feedback on product performance, usability, and feature requests to the product management and R&D teams
Identify areas for improvement in existing products and solutions based on customer feedback and field observations
Lead initiatives for training, process improvements, and the development of technical documentation and best practices
Qualification
Required
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
Minimum of 8-10 years of experience in Field Application Engineering or Technical Support within the data center industry, with at least 3-5 years in a managerial role
Strong knowledge of power systems (UPS, PDUs, busbars) and cooling systems (HVAC, liquid cooling, CRAC units)
Proficiency in using electrical and thermal design tools (AutoCAD, ETAP, 6SigmaDCX)
Familiarity with industry standards and certifications (UL, IEC, NFPA, ASHRAE)
Proven ability to build strong relationships with customers, understand their needs, and provide tailored technical solutions
Demonstrated track record of building and leading high-performing teams, with strong problem-solving skills and a hands-on approach
Excellent verbal and written communication skills, with the ability to present complex technical information to both technical and non-technical stakeholders
Preferred
Professional certifications such as Certified Data Center Professional (CDCP), Uptime Institute Accredited Tier Specialist (ATS), or PMP
Experience working with hyperscaler clients (Google, Meta, AWS) and large enterprise data center environments
Knowledge of edge computing, modular data centers, and sustainable energy initiatives
Benefits
Competitive compensation, benefits, and professional growth opportunities.
Company
Delta Electronics Americas
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities.
201-500 employees
H1B Sponsorship
Delta Electronics Americas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (7)
2023 (6)
2022 (8)
2021 (5)
2020 (6)
Funding
Current Stage
Growth StageLeadership Team
Han Monica
Americas Chief Human Resources Officer
Victoria Moffat
People Partner
Company data provided by crunchbase