Hope Services · 1 month ago
Program Associate
San Jose, CA
Full-time
Onsite
New Grad, Entry Level
$25/hr - $28/hrHope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. The Program Associate will enhance program and service quality through program administration, focusing on both clinical and financial aspects, while providing support to management and participating in multi-disciplinary teams.
Health CareMental HealthNon Profit
Responsibilities
Management of special projects or contracted services
Supervise quality of the clinical records in Mental Health dept. Analyze outcomes from our clinical work, and make suggestions for improvement
Help gather data on outcomes from clinical work, and help tabulate for research, presentations, and outcome reports
Provide Counseling quality control, examining billing records versus clinical records to ensure correspondence
Attend SCCMH trainings on clinical work and Unicare and meetings as necessary
Help implement EHR in front office
Participate as an integral part of a multi-disciplinary team designed to meet the needs of clients and their families
Assist with scheduling of clinical contacts, and phone inquiries from clientele and other agencies
Other duties as assigned to ensure efficiency and quality of the programs
Go into field as requested to gather information or assist in quality service delivery
Assist with major events involving clients and their families, including parent nights
Qualification
Required
B.A./B.S
Meet eligibility requirements for billable SCCMH work
Clinical interest in developmental disability or psychology; will substitute accounting, finance, project management experience/ duties if relevant
Proficient in computer skills including word processing, spreadsheets and database management
Ability to use abstract thinking, conceptualization at a high level
Ability to conduct independent research
Flexibility, and ability to prioritize. Excellent concentration
Discrete manner and ability to communicate with clinical, administrative and professional staff as well as clients and their support systems
Knowledge of principles of management, planning, regulations, compliance
Company
Hope Services
Hope Services was established in 1952 to improve the quality of life for people with developmental disabilities and mental health needs.
Founded in 1952
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Allison Yant, MSW
Interim Chief Program Officer
Daniel Burns
Senior Partner, Human Resources
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