FIFA World Cup 2026™ - Canada, Mexico and the United States · 1 month ago
Media Operations & Services Venue Management – FIFA World Cup 26™ (All Host Cities)
All, MO
Contract
Onsite
Mid LevelFIFA World Cup 26™ is a prestigious organization preparing for the first tournament featuring 48 teams hosted by Canada, Mexico, and the USA. The Media Operations & Services Venue Management role is crucial for delivering exceptional media services at all tournament stadiums, ensuring seamless support for accredited media and operational excellence during the event.
Sports
Responsibilities
Scope, plan, set up, and oversee all media-dedicated areas in the competition stadium
Ensure operational readiness of the press box, press conference room, mixed zone, photographer positions, photo workroom, auxiliary media tribunes, and all other media workspaces
Conduct pre-match inspections to confirm readiness, cleanliness, signage accuracy, technical setup, and infrastructure availability
Coordinate with Venue Management and suppliers to ensure timely installation of media infrastructure, overlay, equipment, and technology
Provide on-site support and customer service to journalists, photographers, broadcasters, and visiting media
Address media inquiries, concerns, and operational issues promptly
Support smooth delivery of media activities during MD-1, matchday, and post-match operations
Assist with media flows, queueing, space allocation, and adherence to media access regulations
Collaborate with FIFA Media Officers to manage press conference operations, mixed zone activities, and pitch-side positioning
Manage and distribute media tickets through the media ticketing software
Serve as the focal point for resolving media ticketing issues or special requests
Implement and enforce access management rules for all media areas
Ensure bibs, including photographer bibs, are distributed, tracked, and returned
Work closely with Venue Management, Media Partnerships Services, Volunteer Management, Operations, IT, and other supporting departments
Resolve venue-level media challenges quickly in coordination with venue teams
Ensure the delivery of catering, technology, signage, and transport services for media as per venue requirements
Implement signage throughout the venue to ensure easy navigation to and from all media areas
Organize accredited media for post-match activities, including mixed zone operations, press conferences, and flash interviews
Ensure smooth coordination between media, teams, and FIFA Media Officers during post-match operations
Support technical debriefs, reporting, and issue documentation for HQ follow-up
Responsible for the training, briefing, and management of media operations & services volunteers
Oversee volunteer assignments across media help desks, bib distribution points, mixed zone areas, and media tribunes
Ensure volunteers understand operational procedures, customer service expectations, and escalation processes
Build strong working relationships with media representatives attending the venue
Respond to incidents or emergencies involving media members or media operations
Maintain awareness of media regulations and ensure compliance with FIFA policies
Liaise with HQ on media-related escalations and provide real-time issue reports
Qualification
Required
Bachelor's degree in Media Operations, Journalism, Communications, Sports Management, Event Management, or related field preferred
Equivalent experience in media operations for large events, stadiums, or broadcast environments will be considered
Experience supporting or managing media operations at major sporting events, live events, or in newsroom/broadcast environments
Experience working with journalists, photographers, and media crews in high-pressure environments
Strong background in venue operations, customer service, and stakeholder management
Experience supervising volunteers or temporary event staff
Fluent in English (required)
Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Teams)
Preferred
Spanish and/or French proficiency strongly preferred
Familiarity with media ticketing systems, accreditation systems, or media management platforms
Company
FIFA World Cup 2026™ - Canada, Mexico and the United States
The FIFA World Cup 26™ will be 23rd edition of the tournament - the first to feature 48 teams and three host countries: Canada, Mexico and the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Emilio Casillas
Recruitment and Workforce Partner
Jurgen Mainka
Chief Tournament Officer México, FIFA World Cup 2026
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