Volkswagen Financial Services · 1 month ago
Business Insights Specialist Sr, Audi
Reston, VA
Full-time
Onsite
Senior Level
7+ years expVolkswagen Financial Services is a subsidiary of Volkswagen Group, dedicated to providing mobility solutions for its brand partners. The Business Insights Specialist Sr will focus on enhancing finance and brand loyalty through leasing programs, providing actionable business insights, and collaborating with various departments to improve leasing volume and dealer engagement.
Customer ServiceFinanceFinancial Services
Responsibilities
Responsible for identifying, scoping and managing policy and program enhancements to support portfolio growth and loyalty strategy through the dealer channel
Take a lead role in developing VW-centric actions, reporting, etc that maintains alignment with VW Brand / Audi Brand goals
Work with Product Specialist / Manager to ensure the VW position is understood and upheld throughout the product development process
Work with internal teams (IE: Risk) to make sure products and policies support the specific Brand goals and business objectives (new and CPO / used)
Collaborate with field, brand and corporate departments to deliver actions to support loyalty KPIs
Collaborate with corporate departments to identify key topics to bring to the respective Sub-council meetings. Support through ad-hoc reporting as needed
When feedback received from sub-council, coordinate with internal departments to communicate feedback and follow up on any actions to ensure completion
Lead VWFS / AFS sub council meetings to regularly present thoroughly constructed proposals for approval, and post-program analysis/results to internal stakeholders
Derive timely, relevant and actionable insights – business intelligence at a national and regional level that drives VCI business and financial performance
Steer Sales Operations (Brand Specific) goals when collaborating with other internal teams on new and innovative projects
Qualification
Required
7+ years of professional experience
5+ years of experience in automotive financial services, automotive or related captive finance field
Travel required 10%
Bachelor's degree in Business Administration or equivalent experience
Strong analytical and conceptual thinking – using logic and reason, creative and strategic
Strong oral and written communications are necessary, ability to communicate with others on important, complex and non-routine issues
Strong customer service orientation
Computer savvy – skilled in the use of software
Integration – joining people, processes or systems
Influencing and negotiation skills
Problem solving
Resources management
Assertiveness
Self-starter
Willingness to learn and then be able to apply
Proficiency in MS Office suite of products
Excellent verbal and written presentation skills
Analytical and creative skills
Ability to sell ideas and conclusions in a clear and concise manner
Ability to communicate complex information in simple terms
Ability to make ‘unpopular' decisions in the face of opposition
Decisiveness in Decision Making
Strong negotiation, persuasion, and influencing skills
Creative, analytical and conceptual ability
Self-starter with a demonstrated high level of initiative and self-reliance
Strong oral and written communications are necessary, ability to communicate with others on important, complex, and non-routine issues
Computer savvy – proficiency with Microsoft Excel, Tableau, Business Objects, and other applications related to the analysis and reporting of data
Preferred
2+ years automotive brand experience and/or field experience
Tableau
Business Objects
Knowledge of VWFS retail, lease
Ancillary, and wholesale products or financial products
Experience in field-based sales or financial services role(s) with frequent and direct dealer contact
Company
Volkswagen Financial Services
Volkswagen Financial Services has been helping drivers around the world with their journey to owning a new Volkswagen. It is a sub-organization of Volkswagen Group.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$2.9B2024-11-28Debt Financing· $2.9B
Leadership Team
Magdalena Kaca
Customer and Product Management Department Director
Simon Schreyer
Head of IT Controlling & Projects
Recent News
Morningstar.com
2025-09-29
2025-08-01
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