Northgate Ford ยท 1 month ago
Administrative Assistant - The Body Shop of Kings Automall
Cincinnati, OH
Full-time
Onsite
New Grad, Entry LevelNorthgate Ford is part of the reputable Kenwood Dealer Group, and they are seeking a highly organized, detail-oriented Administrative Assistant for their Body Shop department. This role will serve as the central hub of communication and coordination, providing exceptional customer service and supporting daily operations while ensuring accuracy across administrative and accounting functions.
Automotive
Responsibilities
Serve as the first point of contact for inbound calls, customer visits, and email inquiries; route all communication to the appropriate team members
Audit repair tickets by balancing receipts against final bills
Process incoming insurance checks and receipt customer payments (including deductibles)
Manage appointments and follow up on uncaptured repairs
Oversee accounting schedules, accounts receivable, and deposits
Copy insurance estimates into CCC
Maintain all customer-facing areas to ensure a clean, organized, and professional environment
Manage the rental fleet and related sales
Update the production schedule daily for all internal repairs (warranty, internal damage, reconditioning)
Qualification
Required
Professional appearance and demeanor
Friendly, positive, and professional attitude
Strong verbal and written communication skills
Advanced computer proficiency with the ability to quickly learn and effectively navigate industry-specific systems, including CDK, CCC, and all KDG software
Exceptional attendance and reliability
Highly organized with strong attention to detail
Benefits
Medical
Dental
Vision
Paid time off
Paid holidays
Paid life insurance
401(k) retirement plan
Employee discounts for vehicle purchases
Service repairs
Maintenance work
Company
Northgate Ford
bout Northgate Ford, Proudly Supplying New Ford Models in Cincinnati, Ohio Custom order or shop current selection new F150, F120, Mustang, Ranger, Ecosport, Edge, Escape, Bronco Sport or used Ford vehicles and have the option to save your valuable time with Pick Up and Go Virtual Signing.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase