Marine Bank ยท 1 month ago
Electronic Banking Specialist II
Vero Beach, FL
Full-time
Onsite
Mid LevelMarine Bank is committed to delivering exceptional customer service and supporting local businesses. The Electronic Banking Specialist II is primarily responsible for creating documentation for Cash Management services and assisting the Cash Management team with requests, installations, and troubleshooting.
BankingFinancial ServicesImpact Investing
Responsibilities
Responsible for providing support to the setup of Cash Management documentation and Business Deposit accounts in the core system and online banking platform in accordance with applicable policies, procedures as needed. Includes reviewing, preparing, and processing online banking applications and required business deposit onboarding documentation. In addition, you will prepare and send correspondence to business customers upon completion of application processing and setup
Responsible for working closely with Cash Management teams as well as business line staff with inquiries related to setup or maintenance of new and existing Cash Management Clients
Provide technical support to front line staff and customers that exceeds expectations for service and product functionality
Primary back up support for Ebanking Specialist I
Maintains reporting of all requests that are pending, completed and exception status
Assists in setting up RDC for clients and performing/assisting in risk assessment for those clients
Responsible for reviewing, clearing and resolving data and file maintenance exceptions related to the setup of Cash Management services
Assists with testing of new and existing products and enhancements
Provide support to our business customers with cash management services such as wires transfers, ACH origination, bill pay and Remote Deposit Capture as needed
Maintain electronic files and required documentation for Cash Management services
Act as backup to functions within the department as needed
Establish and maintain effective working relationships with other employees and clients
Daily review of RDA and large dollar check clearing items
Qualification
Required
The ability to independently troubleshoot and problem solve product and software technical issues in a logical manner
Possess a clear understanding of financial transactions and have ability to communicate information clearly and effectively
Ability to train customers and employees on sophisticated software applications
Excellent communication, interpersonal and organizational skills including the ability to work in a high-pressure environment
Adheres to policies and procedures and performs functions in compliance with rules and regulations
Completes the Bank's annual security and operational training
Complies with all regulations that apply within the scope of the position, including Cybersecurity, GLBA, BSA, AML, OFAC, and CIP
Participates in community events to keep with the 'Team Marine' philosophy and image
Preferred
College degree preferred but not required
Preferred working knowledge of Jack Henry Silverlake and ancillary software systems including; Synergy, 4Sight, OnBoard, Banno, Banno Online Net Teller, ITalk, and Synapsys
Above average MS Office skills including Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, and Internet Explorer
Company
Marine Bank
Marine Bank provides a full-service award-winning banking experience! Chartered in 1997, Marine Bank is the only community bank based in Indian River County and is committed to supporting local residents and businesses.
Founded in 1997
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
William Penney
President & CEO
Brian Fowler
Chief Credit Officer
Company data provided by crunchbase