Sales & Service Representative (Universal Banker) jobs in United States
cer-icon
Apply on Employer Site
company-logo

First Citizens Bank · 4 days ago

Sales & Service Representative (Universal Banker)

positionVienna, VA
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

First Citizens Bank is seeking a Sales and Service Representative (Universal Banker) to enhance customer engagement and support the branch's sales efforts. The role involves processing transactions, educating customers about bank services, and facilitating connections with appropriate bank partners to meet customer financial needs.

BankingInsuranceLendingPaymentsWealth Management
check
H1B Sponsor Likelynote

Responsibilities

Engaging customers in conversation to understand their banking needs and preferences
Processing transactions accurately and efficiently
Providing assistance with account servicing needs
Facilitating customer awareness and education of bank services, including digital banking capabilities
Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

Qualification

Customer ServiceSales SkillsCash-handling ExperienceCommunication SkillsTeamworkAdaptabilityFlexibility

Required

High School Diploma or GED
6 months customer service experience
1+ year of recent, USD cash-handling experience
Proven ability to meet sales metrics or referral goals
Team player mentality - this role will work in tandem with many banking partners
Strong, professional written and verbal communication skills

Company

First Citizens Bank

twittertwittertwitter
Glassdoor3.7
company-logo
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
dateFounded in 1898
location
Raleigh, North Carolina, USA
people-size10001+ employees
web-link
http://www.firstcitizens.com

H1B Sponsorship

First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)

Funding

Current Stage
Public Company
Total Funding
$33M
2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO

Leadership Team

C
Craig Nix
Chief Financial Officer
linkedin
leader-logo
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
linkedin

Recent News

Talk Business & Politics
Real Deals: Fayetteville surgery center, clinic sells for $15.3 million
2026-01-16
PR Newswire
First Citizens BancShares, Inc. Announces Chief Risk Officer Transition, Names Successor
2026-01-16
IndiaTimes
Why engineering-first leaders are taking over India’s GCCs
2026-01-13
Company data provided by crunchbase