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Onsite · 2 months ago

Business Development Director

Cumberland Furnace,TN,US

Full-time

Onsite

Director/Executive

Onsite is a company focused on creating long-term value through strong relationships with clients and referents. The Business Development Director will be responsible for developing and maintaining these relationships, overseeing business development strategies, and collaborating with various teams to enhance Onsite's mission and services.

Health Care

Responsibilities

Assist the VP in establishing annual business development strategy, goals, and targets for promoting Milestones, Onsite Workshops, The Oaks, Onsite Wellness House, and our digital product offerings

Oversee the planning and implementation of business plans for the penetration of new markets

Work directly with the Marketing department to promote and expand the Onsite brand

Develop and maintain mutually beneficial relationships with referents, potential clients, families, and supporters of potential clients; meet with professionals to present our services via phone, office visits, video conference, email, etc.; attend events and present services if needed

Collaborate with Clinical regarding group lists for referral relation management process; log information as needed into database and complete assigned reports as directed by VP

Conduct market research to identify developments/changes in industry trends in order to make necessary adjustments

Establish strategic partnership opportunities, goodwill, and collaboration with treatment providers and other philosophically aligned businesses

Attend conferences and other business development events to present services; build and manage conference calendar and continuing education events calendar

Organize and participate in professional networking events such as site visits, conferences, office visits, community service events, continuing education events, etc

Maintain extensive knowledge of Onsite’s therapeutic processes and services and be able to communicate those in a professional manner

Participate in the interviewing, recruitment, and training of business development personnel as requested by VP

Review current approach to business development and make changes where necessary

Participate in guide recruitment and retention efforts

Ensure business processes and standards are in accordance with regulations and policies set by appropriate authorities or regulatory agencies

Set and enforce customer service standards to ensure clients are satisfied with services delivered

Ensure departmental goals are in line with company growth strategy

Partner with all team members to foster an exceptional culture and work environment based on the company ANCHOR Values: Authenticity, Nurturing, Courageous, Humble, Open, and Resilient; become a 'culture keeper' for the organization; prioritize upholding and protecting a healthy and accepting environment

Actively provide the highest level of customer service to our clients; continuously strive to improve upon our service and commitment to a superior customer service experience as a whole

Actively participate in the strategic execution of the Company's Vision and Strategic Plan as a member of Onsite's leadership team

Actively participate both in obtaining and maintaining Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation by timely assistance with all requests, training and adhering to Policies and Procedures

Exhibit a comprehensive understanding of healthcare regulatory and compliance policy (e.g., HIPAA, CARF, etc.); understand and adhere to Company policies and procedures, as well as applicable federal / state / local laws and regulations; maintain complete confidentiality in all client/program matters

Demonstrate regular and reliable attendance

Perform other duties as assigned

Qualification

Business development strategyMarket researchRelationship managementHealthcare complianceCustomer service standardsCoachingTrainingNetworkingTeam collaboration

Required