Towne Park · 2 hours ago
New Site Openings - Project Manager
Towne Park is a hospitality services company that aims to create smiles by delivering exceptional experiences. The New Site Openings Project Manager oversees new site implementation, working closely with various managers to ensure operational efficiency and client satisfaction during and after site openings.
Responsibilities
Directs the activities and effectiveness of the District Managers, Account Managers and other district support during new site implementation to meet the objectives of the district, company and clients. Works with all leaders to identify challenges and trends and brings tangible, realistic solutions to the Operational Leaders in order to resolve these challenges and reverse negative trends
Assists in the training of management in all aspects of their responsibilities to properly run a contract site in accordance with contractual obligations, legal obligations and the policies of Towne Park. Assesses work processes within the new site to ensure functionality and efficiency
Conducts weekly Critical Path conference calls and attends other meetings as needed to meet the expectations of clients and the senior leadership of Towne Park. Ensures that all managers and departments related to the new site meet deadlines for pre-determined activities necessary for a successful opening
Works closely with managers to help them understand how to successfully develop and maintain high levels of performance at their sites. Monitors all new accounts up to the initial client invoice. Maintains regular contact with Operations Support, Account Manager, Manager of Talent Operations, and Corporate Recruiter to determine their progress in meeting the essential goals and objectives of staffing and scheduling at their sites prior to and during new site implementation
Qualification
Required
Bachelor's degree from a four-year college or university
2 years of related experience and/or training; or equivalent combination of education and experience
Minimum (2) years' management experience
Knowledge of general business practices including accounting, human resources and client relations
Knowledge of Managing/Operating multiple service lines
Working knowledge of the Critical Path Process
Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines
Computer proficiency and technical aptitude with the ability to utilize Office 365 (Excel, Word, PowerPoint, Outlook, & Teams) and various applications (Smartsheet & Salesforce)
Written and verbal communication skills to effectively address all levels within the organization
Ability to exercise considerable judgment and discretion in dealing with matters of significance for the company
Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures
Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications
Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails
Benefits
Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability.
Employees are also able to enroll in the company’s 401k retirement savings plan.
Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year.
Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.
Company
Towne Park
Towne Park provideshospitality services
Funding
Current Stage
Late StageTotal Funding
$10MKey Investors
Camden Partners
2023-07-05Acquired
2007-08-20Private Equity· $10M
Recent News
2025-10-09
2025-09-30
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