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SUN PHARMA · 11 hours ago

Senior Manager, CRM-IT, Princeton, NJ - Hybrid

Princeton, NJ

Full-time

Hybrid

Mid, Senior Level

$124K/yr - $151K/yr

5+ years exp

Sun Pharma is the world’s fourth largest specialty generics company, and they are seeking a strategic, hands-on Senior Manager within its Commercial IT group. This role focuses on bridging technical expertise with business acumen to enhance CRM solutions and drive user adoption across Commercial teams.

Biotechnology

H1B Sponsor Likely

Responsibilities

Serve as technical SME and owner of the Commercial CRM platform

Provide technical oversight for systems including Veeva Vault PromoMats, Digital Asset Management, and Campaign Management platforms

Partner with business teams to execute CRM strategy and ensure effective technology adoption

Configure and maintain IQVIA OCE CRM; ensure data quality and monitor HCP record validation processes

Enhance Approved Email and Rep Triggered Email capabilities and strengthen integrations with Veeva Vault

Lead projects end-to-end, collaborating with offshore development and operations teams

Act as a trusted advisor to Commercial leadership, communicating CRM’s strategic value, ROI, and impact on customer engagement

Combine strategic insight with hands-on problem solving to optimize system performance and user experience

Qualification

SalesforceVeevaIQVIA OCEMaster Data ManagementData WarehousingAIMachine learningPMP certificationAgile certificationStakeholder engagementExceptional communication

Required

Bachelor's degree in a technical or quantitative field

5–7 years' hands-on experience with Salesforce, Veeva, or IQVIA OCE platforms (configuration, integration, and enhancement)

5+ years leading technical delivery for Sales & Marketing applications in pharma or life sciences

Strong understanding of Master Data Management (MDM), Data Warehousing, and SDLC

Experience applying AI, machine learning, and analytics to enhance CRM capabilities

Knowledge of compliance and regulatory requirements within commercial pharma

Exceptional communication and presentation skills — able to translate technical concepts into business impact

Proven record of delivering results, influencing without authority, and balancing strategy with execution

Preferred

Salesforce or Veeva Vault Admin certification

PMP or Agile certification

Benefits

Medical, dental and vision coverage

Life insurance

Disability insurance

401(k) savings plan

Flexible spending accounts

Employee assistance program

Various paid time off benefits, including vacation time and sick time

Company

SUN PHARMA

Glassdoor3.8

Sun Pharma is the world's fourth-largest speciality generic pharmaceutical company and No. 1 in India.

Founded in 1983

Mumbai, Maharashtra, IND

10001+ employees

http://www.sunpharma.com

H1B Sponsorship

SUN PHARMA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (15)

2024 (10)

2023 (6)

2022 (12)

2021 (9)

2020 (11)