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Hilltop Securities Inc. · 1 month ago

Senior Floating Teller/Customer Service Representative (San Antonio)

San Antonio, TX, United States

Full-time

Onsite

Senior Level

Hilltop Securities Inc. is seeking a Senior Floating Teller/Customer Service Representative to join their team in San Antonio. The role involves processing financial transactions, assisting customers with account-related services, and providing support to front-line staff with complex transactions.

BankingFinanceFinancial Services

Responsibilities

Process a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders at our various market branches

Assist tellers and other front-line staff with more complex transactions

Provide overrides/approvals on escalated transactions

Assist customers with opening accounts

Process check orders

Issue debit cards

Perform general maintenance on existing accounts

Carry out other account related duties as needed

Qualification

Financial transactionsCustomer serviceAccount managementTeam collaborationProblem solving

Required

Processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders

Assists tellers and other front-line staff with more complex transactions

Provides overrides/approvals on escalated transactions

Assists customers with opening accounts

Processes check orders

Issues debit cards

Performs general maintenance on existing accounts

Handles other account related duties as needed