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Brooklyn Sports & Entertainment · 1 month ago

Director, Ticket Sales & Revenue Strategy (Non-Sports Properties)

Brooklyn, NY 11232

Full-time

Onsite

Lead/Staff, Director/Executive

$102K/yr - $145K/yr

5+ years exp

Brooklyn Sports & Entertainment (BSE) creates bold, authentic, and unforgettable experiences that redefine sports, entertainment, and hospitality. The Director, Ticket Sales & Revenue Strategy is responsible for developing and executing comprehensive ticket sales strategies to maximize revenue and enhance customer experiences.

EventsFranchiseMedia and Entertainment

Responsibilities

Develop and implement short-term and long-term ticket sales and revenue strategies to achieve financial goals

Identify new revenue opportunities and innovative ticketing solutions to enhance audience engagement and growth

Lead, mentor, and manage the Ticketing team foster a high-performance culture focused on customer service excellence and revenue generation

Work closely with Marketing to create and execute promotional campaigns, special offers, and pricing strategies

Work with Ticket Operations to ensure a seamless and user-friendly booking process across all platforms, including online and in-person sales

Collaborate with Ticket Analytics to analyze sales data and market trends to inform strategic decisions and optimize ticket sales and revenue through dynamic pricing models

Establish and maintain relationships with third-party ticket agents, partners, and vendors to expand sales channels

Generate detailed financial and sales reports for senior management, providing insights and recommendations

Oversee the implementation and management of CRM systems

Qualification

Ticket sales strategyRevenue managementCRM systemsTicketmasterSalesforceTableauMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookConflict resolutionProblem-solvingInterpersonal skills

Required

5+ years of experience in ticket sales, revenue management, or a related role within the entertainment industry

Bachelor's degree required

Strong knowledge of Microsoft Excel, Word, PowerPoint, and Outlook

Keen attention to detail, strong conflict resolution, problem-solving, and decision-making skills

Flexible and reliable colleague, who will always act in the best interests of their department and the company

Ability to create and maintain productive, positive relationships across internal and external collaborators through strong communication and interpersonal skills

Demonstrates a strong ability to manage one's own time and prioritize tasks when given clearly defined goals and objectives

Willing and able to work non-traditional hours, including nights, weekends, and holidays during event periods

Preferred

Knowledge of Ticketmaster, Tableau, and Salesforce experience a plus

Prior work experience in Broadway, theater, or live performance a plus

Benefits

Bonus eligibility

Medical, dental, and vision coverage; HSA and FSA eligibility

401k Employer Match at 4%

Competitive PTO policy & Company Holidays

Parental leave policy eligible after 6 months of service; additional fertility benefits provided by Carrot Fertility

Access to events at Barclays Center, subject to ticket availability

Free lunch onsite Monday - Thursday; onsite barista bar

And more!

Company

Brooklyn Sports & Entertainment

Brooklyn Sports & Entertainment is a platform dedicated to creating bold, authentic, and unforgettable experiences that redefine sports, entertainment, and hospitality—The Brooklyn Way.

Founded in 2012

Brooklyn, New York, USA

201-500 employees