United Rentals Life · 1 month ago
Credit Specialist
Charlotte, NC
Full-time
Hybrid
Mid Level
3+ years expUnited Rentals is the world's largest equipment rental provider, and they are seeking a Credit Specialist to manage accounts receivable and maintain customer relationships. The role involves negotiating payment arrangements, resolving billing issues, and meeting established credit management goals.
Construction
Responsibilities
Responsible for meeting established goals and objectives as determined by Credit Playbook/Credit Management
Responsible to meet all established metrics including those associated with contacting customers and collecting past due balances for assigned accounts receivable portfolio through a range of techniques, including telephone, email, facsimile and automated collection letters
Collect, review, evaluate and prepare credit recommendations for Credit Supervisor on additional action deemed appropriate and necessary to collect past due balances
Assist in the negotiation of payment arrangements and plan
Communicate progress and concerns with Credit Management Team on a regular basis
Work with field operations to review and resolve customer billing issues and disputes
Resolve any additional information requests, invoicing, billing issues documentation requests and disputes that may be brought up by the customers
Other duties assigned as needed
Qualification
Required
3-5 years of related finance experience
Strong Microsoft Office skills, particularly Excel
Ability to complete complex account reconciliations with a customer-focused approach
Strong math and verbal/written communication skills
Superior organizational and time-management skills
Valid Driver's license is required
Preferred
Bachelor's degree or equivalent experience preferred
collection experience preferred
Web-Based Workflow Solution software experience preferred
Benefits
Paid Parental Leave
United Compassion Fund
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Company
United Rentals Life
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10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase