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SIG (Strata Information Group) · 7 hours ago

Colleague Consultant - Student

United States

Full-time

Remote

Mid, Senior Level

$90K/yr - $120K/yr

5+ years exp

Strata Information Group (SIG) is a dedicated team committed to excellence and innovation, serving over 1,000 higher education institutions globally since 1988. They are seeking a Colleague Consultant to collaborate with clients on the Ellucian Colleague Student Module, ensuring it meets institutional needs for student lifecycle management and providing ongoing support and training.

AnalyticsConsultingInformation Technology

Culture & Values

Responsibilities

Collaborate with clients to gather business requirements and translate them into functional specifications for the Ellucian Colleague Student Module

Configure and implement the Ellucian Colleague Student Module, ensuring that it meets the institution’s needs for student registration, academic records, grading, advising, and other student lifecycle management functions

Provide hands-on configuration, customization, and troubleshooting support for the Ellucian Colleague Student Module

Develop and document best practices, workflows, and standard operating procedures for using the Student Module

Assist with system testing, including data migrations, integrations, and post-implementation support

Deliver training sessions to end users, including staff and faculty, ensuring smooth system adoption

Provide ongoing support and system maintenance, troubleshooting and resolving issues as they arise

Stay current with updates and new features in Ellucian Colleague and provide recommendations for improvements and optimizations

Work with cross-functional teams, including technical teams and business stakeholders, to ensure integration with other systems and alignment with institutional goals

Assist in report generation and analytics related to student data, enrollment, and performance

Help institutions navigate compliance with data privacy and security standards

Qualification

Colleague Student ModuleImplementation ExperienceTroubleshooting SkillsSQL QueriesRelational DatabasesCustomer ServiceReport GenerationEllucian Colleague CloudCommunication SkillsProblem-Solving Skills

Required

Five or more years working directly with the Colleague Student functionality at a college or university or as a Colleague consultant, demonstrating advanced user proficiency

Experience implementing the Colleague student module at a college or university

Demonstrated expertise using Colleague to improve and automate business processes within the Registrar, Admissions or Records office at a college or university

Ability to troubleshoot technical and functional issues within the Colleague Student module

Exceptional oral and written communication skills and a proven customer service approach

Highly self-directed with solid problem-solving expertise

Ability to communicate user requirements to technical support team