Ricoh USA, Inc. · 1 month ago
Print Technician
Hooksett, NH, United States
Full-time
Onsite
Mid Level
$23/hr - $24/hr
3+ years expRicoh USA, Inc. is seeking a Field Representative II for their high-end equipment support team. In this role, you will engage in various tasks, including press operation and copier management, with a focus on delivering excellent customer experiences and ensuring projects are completed accurately and on time.
ConsultingDocument PreparationInformation Technology
Responsibilities
Embrace and embody Ricoh's Service Excellence standards, ensuring every interaction exceeds expectations
Operate print shop equipment at an advanced level, ensuring high-quality output and applying strong problem-solving skills to jobs involving manual processes such as trimming, cutting, scoring, and mounting
Manage a spectrum of services from copy and mail center operations to AV management, always striving for perfection in every task
Demonstrate expertise in equipment operation, troubleshooting both hardware and software issues efficiently and effectively
Uphold professionalism and organization, maintaining a pristine work area and adhering to company attire standards
Proactively manage inventories and perform routine maintenance, guaranteeing optimal machine performance and client satisfaction
Engage in continuous learning, completing technical training and staying abreast of new equipment and digital competencies
Go above and beyond, performing any additional duties as assigned with a positive approach and dedication to excellence
Qualification
Required
High school diploma or equivalent
Minimum of 3 years of related experience
Excellent customer service skills with a warm and engaging demeanor
Strong organizational skills and the ability to prioritize effectively
Proficiency in using, calibrating, and troubleshooting office and complex technical equipment
Preferred
Certification in relevant technical areas
Experience in a diverse range of office equipment and systems
Company
Ricoh USA, Inc.
At Ricoh, we bring people, processes, and technology together to make information work for you.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Sourabh Jha
Principal Strategist to CEO, Strategic Planning, Analytics and Intelligence
Karen Allman
VP, Technology Portfolio and Partner Management
Recent News
2025-05-06
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