Customer Service Representative - The Village jobs in United States
cer-icon
Apply on Employer Site
company-logo

Parker's Kitchen · 1 month ago

Customer Service Representative - The Village

Parker's is committed to serving customer needs in a courteous and professional manner. The Customer Service Representative is responsible for providing friendly service, maintaining cleanliness, and ensuring customer satisfaction through various tasks including merchandising and accounting procedures.

Customer ServiceRetailShopping

Responsibilities

Provide a friendly greeting to all customers upon entering the store or on the phone
Get to know your customers, learn, and use their name
Go out of your way to make customers feel important and valued
Move quickly to provide fast yet friendly service
Help people buy by pointing out promotional items and suggestive sell to customers when appropriate
Thank customers for their business and invite them back
Clean and maintain restrooms, including floors, toilet, sink, mirror, walls, and ceiling
Empty trash cans and ensure cleanliness of the area
Sweep and mop floors, keeping them free of trash, spills, and stains
Clean coolers and ensure shelves are free of stains and spills
Ensure rugs are swept and free of trash
Keep transaction counter clean and organized
Clean and dust shelves and merchandise
Maintain cleanliness in food service area and back office
Ensure parking lot is clean and free of trash and weeds
Clean windows and doors, ensuring no faded or unauthorized signs
Maintain cleanliness of entrance sidewalk and trash cans
Ensure fuel islands are clean and dispensers are maintained
Stock, front, and face all merchandise, including ice and beverages
Ensure all merchandise is priced correctly
Check and remove out of date merchandise
Build displays and stock supplies as needed
Follow proper cash and credit card procedures, including cash drops and safe operations
Perform basic math computations to count back change
Adhere to policies on age restricted product sales
Observe and react to shoplifters and gas theft
Check in vendors and maintain a safe environment
Attend store meetings and log maintenance issues

Qualification

Customer serviceBasic mathCleaningHousekeepingInventory controlCommunication skills

Required

Must be in physically good shape and able to lift bend and stand up to eight hours
Must be able to bend/squat/twist/stoop/kneel and reach forward
Must be able to work in a cooler at a temperature of 32 degrees
Must be able to lift 50 lbs
Must be able to push/pull 45 lbs
Must be able to do basic math
Must be able to speak, read and write English and communicate with customers in English
Be able to climb a two to five foot ladder and maintain balance to clean windows and stock and arrange coolers and shelves, hang and/or change signs in and around store
Must be able to react to a fire by lifting a fire extinguisher weighing 10 pounds and moving it to the fire area

Company

Parker's Kitchen

twittertwittertwitter
company-logo
At Parker’s, we believe our company is only as successful as our team.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Brandon Hofmann
Chief Executive Officer at Parker's kitchen
linkedin
leader-logo
John Rudolfs
Chief Executive Officer
linkedin
Company data provided by crunchbase