Delta Downs ยท 6 hours ago
Slot Customer Service Attendant
Vinton, LA
Full-time
Onsite
New Grad, Entry LevelBoyd Gaming Corporation is one of the premier casino entertainment companies in the United States. They are seeking a Slot Customer Service Attendant to maintain the efficiency of slot machine operations and provide exceptional customer service to guests.
Gambling & Casinos
Responsibilities
Perform essential maintenance on slot machines, including unlocking doors, clearing jams, and replenishing paper supplies to ensure continuous operation
Accurately complete jackpot documentation, adhering to strict compliance and regulatory standards
Establish and maintain professional relationships with guests and team members to promote a positive gaming environment
Utilize radio communication effectively to relay important information and updates to relevant personnel
Monitor the gaming floor to ensure a safe, clean, and well-maintained environment for all patrons and staff
Implement and maintain proper key control procedures to safeguard casino assets
Process and deliver jackpot payouts to winners in accordance with established protocols and security measures
Qualification
Required
Proficiency in slot machine maintenance, including the ability to perform basic repairs such as unlocking doors, clearing jams, and replenishing supplies
Attention to detail and accuracy in completing jackpot documentation in compliance with regulatory standards
Strong interpersonal skills to establish and maintain professional relationships with guests and team members
Effective communication abilities, including proficient use of radio equipment for relaying important information
Vigilance in monitoring the gaming floor to ensure a safe, clean, and well-maintained environment
Understanding of and commitment to proper key control procedures to safeguard casino assets
Ability to process and deliver jackpot payouts in accordance with established protocols and security measures
Commitment to providing exceptional customer service in a fast-paced gaming environment
Candidates must be at least 21 years of age and able to obtain and maintain required gaming licenses
Preferred
Knowledge of gaming regulations and compliance requirements preferred
Previous experience in a casino environment is preferred but not required
Company
Delta Downs
Delta Downs Racetrack Casino Hotel captures the spirit, style, and charm of Louisiana with the a dynamic mix of gaming, multi-screen off-track betting, live entertainment, exciting sports wagering, and delicious food.
Founded in 2002
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase