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Selective Insurance · 6 hours ago

Auto Liability Claims Specialist - Hamilton, NJ (Hybrid/Remote)

Trenton, NJ

Full-time

Hybrid

Mid Level

$72K/yr - $99K/yr

3+ years exp

Selective Insurance is a midsized U.S. domestic property and casualty insurance company with a history of strong financial performance. They are seeking an Auto Claims Specialist to handle non-litigated and lower-level litigated auto claims, ensuring compliance with company policies and exceptional performance standards.

FinanceFinancial ServicesInsurance

Responsibilities

Investigate coverage and liability of claims through telephone, automated correspondence, technology and/or personal contact with claimants, attorneys, insureds, witnesses, and others having pertinent information. Issue applicable coverage letters and written correspondence

Analyze information in order to evaluate assigned claims to determine the extent of loss, taking into consideration contributory or comparative negligence. Assign medical or other experts to case and arrange for medical examinations when necessary

Process incoming calls and correspondence from insureds, claimants and agents regarding questions or problems associated with claims. Interact with underwriters and agents on claim resolution

Evaluate, negotiate, and resolve claims within delegated authority. Handle general liability and auto liability files from start to finish. Assign appropriate counsel if needed to defend a claim

Update claims system on a continual basis to accurately reflect status of each assigned file and to initiate percentage of negligence on the part of the insured to determine 'chargeability'

Receive and approve expenses incurred to investigate, process, and handle a claim

Close claim by issuing check or denial and securing appropriate releases. Prepare check requisitions for all loss and expense payments

Explore contribution on all claims assigned

Prepare for and participate in claims review and settlement conferences

Analyze information, including depositions, expert reports, attorney evaluations, and medical reports, gained from discovery during litigation in order to evaluate assigned claims to determine the extent of loss, taking into consideration contributory or comparative negligence. Assign medical or other experts to case and arrange for medical examinations

Investigate damages, coverage, and liability related to a claim through telephone, automated correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses, and others having pertinent information. Issue applicable letters based on state regulations and company directives, including coverage and status letters

Qualification

Auto claim handlingCoverage analysisNegotiation skillsBusiness software proficiencyIndustry trainingTime managementProblem-solvingEffective communicationOrganizational skillsDecision-makingSelf-starter