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DDB Health New York · 2 weeks ago

Account Group Supervisor

New York, NY

Full-time

Hybrid

Mid, Senior Level

$78K/yr - $150K/yr

7+ years exp

DDB Health is a global network of healthcare communications companies dedicated to helping clients use creativity—and creative technology—as a force for good health. The Account Group Supervisor will act as the day-to-day lead on the brand, managing internal teams and client relationships while ensuring strategic recommendations and flawless execution across multiple brands.

CommunitiesHealth Care

Responsibilities

Act as the day-to-day lead on the brand for internal team and client

Mastery of daily skills necessary to run multiple brands in project development, strategic support and have flawless execution

Clear understanding of agency capabilities, department roles, and have the ability to partner across the department to provide full agency value to our clients

Demonstrate "Big Picture" thinking view of the brand and business, making strategic recommendations regularly

Contribute strategically to the long-term vision of the brand, internally and with the client along with the ability to pull this understanding into agency creative work and recommendations

Guide clients through agency brand development processes, in partnership with strategic team

Lead strategic and tactical planning process

Manage expectations of both the client and internal agency staff, ensuring a positive and productive atmosphere

Establish credibility with the client and embody a service-oriented attitude, becoming a trusted and integral strategic advisor

Articulate agency POV without being afraid to take a stand

Proactively problem solve for discrepancies between client and agency, Including the ability to moderate communications to avoid escalation of tensions

Have up-to-date knowledge of all assigned brand projects and therapeutic indications, as well as understanding of the client’s marketplace

Ability to review and craft implications from clinical trials and PI, along with support from Medical team

Aggressively monitor and understand the competitive landscape and key studies

Keep abreast of marketing/advertising and brand-specific trends, across all communication channels

Demonstrate the ability to analyze market research, identify strategic issues and effectively communicate findings

Ensure that all work is strategically sound and error-free

Keep senior management briefed on account activities

Present effectively to internal teams and to clients

Partner with creative and strategic team members on assigned brands

Manage and mentor junior-level staff

Moderate of internal and external brainstorming meetings and workshops

Ability to evaluate creative and project work for adherence to brief and brand strategy

Continued development of storytelling and presentation skills

Ability to enforce agency/client policies with team and uphold seamless process execution

Model core values of Courage, Curiosity, Generosity, and Grit

In person client travel is required

Qualification

Pharma advertising experienceHealthcare communicationsClient managementMarketing knowledgeCommunication skillsVendor relationsPresentation skillsTeam managementProblem-solvingStrategic thinking

Required

7+ years' of pharma or healthcare advertising; HCP experience necessary

BA/BS in Marketing, Advertising, Communications, a science, or related field

Well-developed knowledge of business practices and vendor relations

Maturity and confidence to handle independent client contact

Excellent written and communication skills. Must be able to present yourself, the agency and your recommendations in an articulate, dynamic and professional manner

Excellent communication and presentation skills including Microsoft suite of applications