Senior Director, Head of Account Management – IQVIA Digital jobs in United States
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IQVIA · 1 day ago

Senior Director, Head of Account Management – IQVIA Digital

positionBoston, MA
timeFull-time
remoteOnsite
seniorityDirector/Executive
money$110K/yr - $306K/yr
date10+ years exp

IQVIA is the leading global provider of data, advanced analytics, technology solutions and clinical research services for the life sciences industry. The role involves leading a high-impact account management team to oversee delivery across various digital products, ensuring client success and operational excellence while driving innovation in digital marketing services.

AnalyticsHealth CareLife Science
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H1B Sponsor Likelynote

Responsibilities

Lead and evolve a high-performing account management team across multiple product lines
Design and implement organizational structures that align talent with business needs
Foster a culture of accountability, innovation, and client-centricity
Optimize team structure to maximize scale and business support, specifically using quantitative metrics such as revenue targets and sales pipeline to support org design
Support the GTM strategy in the design of client-centric staffing and determine how the Account Management org structure aligns to this vision
Oversee delivery of MediaOS, Digital Media Data, Email, AIM, and Measurement solutions
Ensure seamless execution and delivery of products to clients, enabling revenue recognition
Monitor KPIs and VOC to ensure client satisfaction across IQVIA Digital offerings
Support key accounts and strategic initiatives while guiding your team through challenges and celebrating successes—ensuring alignment, resilience, and results
Partner with Sales to shape go-to-market strategies, client retention plans, and service models
Build strong relationships across pharma clients, agencies, publishers, and strategic partners
Represent the voice of the customer internally and advocate for scalable, innovative solutions
Support achievement of revenue targets and prioritize operational excellence in client delivery
Identify opportunities to expand client relationships and improve service efficiency
Own financial performance by supporting accurate forecasting and timely execution across client engagements
Drive operational efficiency and scalability by identifying cost optimization opportunities and supporting strategic resource planning
Work closely with Product, Operations, Delivery, and other functions to align on strategy and execution
Champion holistic client servicing across all IQVIA Digital products

Qualification

Account managementDigital media leadershipClient servicesHealthcare experienceStakeholder managementStrategic thinkingCommunication skillsTeam leadershipRelationship building

Required

10+ years of experience in account management, client services, or digital media leadership roles
Proven success leading large, complex teams and managing cross-functional initiatives
Deep familiarity with the media ecosystem, including programmatic, social, audience creation, email, endemic, and measurement
Strong understanding of HCP and DTC pharma advertising, including key players and dynamics
Strategic thinker with excellent communication and stakeholder management skills
Skilled in building and nurturing senior-level client relationships across pharmaceutical brands, agencies, publishers, and strategic partners
Able to provide strategic counsel, anticipate client needs, and position IQVIA Digital as a trusted advisor and long-term partner
Comfortable navigating organizational transformation and leading through ambiguity
Brings a forward-looking mindset to evolving team structures, service models, and client engagement strategies in a dynamic, fast-paced environment

Preferred

Experience in healthcare, life sciences, or digital health preferred

Benefits

Incentive plans
Bonuses
Health and welfare

Company

IQVIA

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IQVIA provides analytics, compliance, and management solutions to the life sciences industry.
dateFounded in 1982
location
Danbury, Connecticut, USA
people-size10001+ employees
web-link
https://www.iqvia.com

H1B Sponsorship

IQVIA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (294)
2023 (261)
2022 (229)
2021 (208)
2020 (180)

Funding

Current Stage
Public Company
Total Funding
$3.5B
2025-06-02Post Ipo Debt· $2B
2023-11-14Post Ipo Debt· $500M
2023-05-18Post Ipo Debt· $1B

Leadership Team

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Chris Colapietro
Vice President, Customer Engagement
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Jonathan Morris
VP & GM US Healthcare
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Recent News

PharmiWeb
Electronic Clinical Outcome Assessment (eCOA) Solutions Market Analysis Highlights Increasing Adoption Across Laboratories and Research Institutions
2025-12-12
Sabin Vaccine Institute
Sabin Vaccine Institute’s Investigational Marburg Vaccine Delivered to Ethiopia for Outbreak Response
2025-12-04
MarketScreener
Iqvia announces strategic collaboration with AWS, naming AWS as preferred agentic cloud provider to power next-generation AI platform
2025-12-02
Company data provided by crunchbase