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Penn State University · 2 months ago

Happy Valley LaunchBox Marketing & Communications Assistant

University Park, PA

Part-time

Onsite

New Grad, Entry Level

$17/hr - $17/hr

Penn State University is seeking a Marketing and Communications Assistant for the Happy Valley LaunchBox. This role involves managing communication and outreach efforts, developing email campaigns, overseeing a CRM system, and creating social media content to engage various stakeholders.

Higher Education

Responsibilities

Manage customer relationship management (CRM) system and segmented contact lists across programs, cohorts, alumni, and partners, ensuring up-to-date information and targeted outreach

Develop and schedule professional email campaigns and automated program sequences (launch notices, drip campaigns, newsletters, reminders)

Create social media content that highlights Happy Valley LaunchBox events, team updates, and program opportunities

Monitor and respond to general inquiries via Happy Valley LaunchBox email inbox, website forms, and internal community platforms (e.g., Discord). Collaborate with the team to draft and refine messaging for email, newsletters, and digital outreach

Support Happy Valley LaunchBox’s digital community presence by maintaining communications on Discord and researching potential engagement tools (e.g., Slack, Circle)

Track analytics for email and social campaigns; recommend strategies to improve engagement and open/click rates

Maintain internal communication templates, session reminders, and participant onboarding content across programs

Qualification

Customer Relationship ManagementEmail Campaign DevelopmentSocial Media Content CreationAnalytics TrackingCustomer Service SkillsCollaborative Self-StarterCommunicationOrganizational Skills

Required

Highly organized and collaborative self-starter

Excellent customer service skills

Strong communication skills

Marketing skills

Ability to work in a fast-paced environment

Experience with customer relationship management (CRM) systems

Experience in developing and scheduling email campaigns

Experience in creating social media content

Ability to track analytics for email and social campaigns

Willingness to work some evening and weekend hours

Full in-person attendance required

Company

Penn State University

There’s a reason Penn State consistently ranks among the top one percent of the world’s universities.

Founded in 1855

University Park, pa, US

10001+ employees

http://psu.edu

Funding

Current Stage

Late Stage

Leadership Team

Hamza Jamjoom

Co-Founder - Arts & Architecture Student Council

Kara Pytko

Co-founder of Virtual Scientist Webinar Series

Company data provided by crunchbase