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Wilbur-Ellis · 3 hours ago

Customer Service Representative (Denver, CO)

Denver, CO

Full-time

Onsite

New Grad, Entry Level

$18.51/hr - $24.67/hr

0+ years exp

Wilbur-Ellis is a 100-year-old, family-owned leader in the agricultural industry, dedicated to investing in their employees through skill development and a supportive work environment. The Customer Service Representative role involves assisting with customer inquiries, order processing, and inventory management while supporting sales and operations teams.

AgricultureAnimal FeedChemicalRetailWholesale

Responsibilities

Assist with electronic order entry and processing utilizing JD Edwards Enterprise Resource Planning (ERP) software

Respond to customer inquiries in a timely, accurate, and appropriate manner

Submit and code bills and invoices to the AP department for payment

Work closely with the Sales and Operations teams to maintain adequate inventory levels to meet customer needs

Assist with monthly inventory cycle counts and annual inventory

Support the Sales Team with inaccurate customer pricing and quickly resolve any inquiries or concerns

Prepare reports under the manager’s supervision

Aid team members in administrative tasks

Organize and stage inventory in designated warehouse areas for efficient access and safety compliance

Receive, inspect, and verify incoming shipments against purchase orders; report discrepancies promptly

Safely operate warehouse equipment (training provided) and adhere to all safety protocols

Maintain cleanliness and orderliness of warehouse spaces to meet safety standards

Qualification

JD Edwards ERPAccounts PayableAccounts ReceivableMicrosoft Office SuiteBasic MathEnglish FluencyInterpersonal SkillsCommunication SkillsOrganizational SkillsTeamwork