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Acacia Network · 3 months ago

Intake & Recruitment Specialist (Marketing & Outreach)

Bronx, NY

Full-time

Onsite

Entry Level

$24/hr - $24/hr

1+ years exp

Acacia Network is a leading human services organization in New York City committed to improving the quality of life for underserved communities. The Intake and Recruitment Specialist will conduct client intakes, assess eligibility, and provide recruitment support for a workforce development program focused on refugees while engaging in community outreach activities.

Assisted LivingEducationHealth CareNon ProfitPrimary and Urgent Care

Responsibilities

Create and develop comprehensive, engaging, and targeted hard copy and digital materials to reach, engage, and recruit eligible refugees

Develop and attend job fairs, program orientations, and community outreach activities for the recruitment of the eligible refugee populations

Develop and maintain partnerships with community organizations and service providers for cross-referral opportunities and support services

Conduct comprehensive intake interviews to assess clients' needs, goals, and eligibility for program services

Screen client documents and determine eligibility for program services

Provide clear explanations of program services and complete the intake process for clients interested in a workforce development program

Schedule comprehensive assessment appointments with Case Managers

Accurately document client information and maintain comprehensive client records

Make appropriate referrals to internal and external resources based on clients' needs

Serve as an advocate for clients, ensuring they have access to necessary services and resources

Enter documentation into the assigned databases and provide data for program reports

Work together with other EBOF Intake and Recruitment staff to coordinate services in an effective and efficient manner in keeping with program and government guidelines

Participate in staff training and development activities to enhance skills and knowledge

Qualification

Outreach/Recruitment ExperienceIntake ExperienceImmigration LawsCultural CompetencyCommunity ResourcesData ManagementLanguage SkillsAdvocacy SkillsEmotional SupportCommunication Skills

Required

Education: Associates Degree in Marketing, Social Work, Human Services, or a related field is preferred. A commensurate combination of education and experience will be considered

Outreach/Recruitment Experience: At least one year of experience in conducting outreach and recruitment for human service and/or workforce development programs within a multicultural or refugee resettlement setting

Intake Experience: At least 6 months of demonstrated experience providing intake services for human service and/or workforce development programs within a multicultural or refugee resettlement setting

Cultural Competency: Experience working with diverse populations, including refugees and immigrants, and an understanding of the cultural, social, and economic challenges they face

Knowledge of Immigration Laws: Familiarity with immigration laws, refugee rights, and the resettlement process

Community Resources: Demonstrated knowledge and experience with local community resources, services, and organizations that support refugees, such as housing, healthcare, education, and employment assistance

Advocacy Skills: Experience advocating for clients' rights and needs, including navigating complex systems and securing necessary services

Emotional Support: Ability to provide emotional support and crisis intervention when needed using an empowerment-based, family development approach

Data Management: Demonstrated experience with maintaining accurate hard copy and digital client records and regularly reporting on clients' progress

Communication Skills: Excellent written, verbal, and presentation skills and strong computer skills within a Windows/Office 365 based work environment

Preferred

Language Skills: Fluency in English and proficiency in one or more languages spoken by the refugee population in New York City (e.g., Arabic, Spanish, French, etc) is preferred