We Are Sharing Hope SC · 1 day ago
Organ Operations Coordinator
We Are Sharing Hope SC is focused on organ donation and transplantation. The Organ Operations Coordinator is responsible for assessing donor referrals, managing organ transportation, and ensuring proper documentation in the donor EMR.
Health CareNon Profit
Responsibilities
Answers and dispatches calls from all existing and target markets to appropriate organ/tissue/eye donation specialists
Assesses and inputs donor eligibility into the Electronic Medical Record (EMR)
In put referral information in to the SHSC EMR including past medical history, current and past labs, hospital goals of care, diagnostic test, and hemodynamics
Communicates eligible organ referrals and registry status to Organ Administrator On Call (OAOC)
With the guidance of the OAOC and Medical Director, help determine donor suitability
Allocates organs (renal and extra-renal) per OPTN and SHSC policy utilizing the UNET allocation system
Will assist quality department with communication to UNOS regarding policy discrepancies
Monitor organs during mechanical perfusion and document the information in the EMR
Facilitates organ and team transport
Confirms and documents the arrival of organs to the accepting center
Resolves communication issues and/or notifies appropriate staff
Promotes effective communication between shifts
Provides exemplary customer service
Works rotating day/night shifts as determined by operational necessity
Other duties as assigned
Qualification
Required
Associates degree
Critical thinking skills
Data entry skills
Ability to perform well in stressful situations
Preferred
One (1) year of experience in a call center
Healthcare, bereavement, or phone triage experience
Strong knowledge of medical terminology
An equivalent combination of education and experience
Company
We Are Sharing Hope SC
We Are Sharing Hope SC provides organ and tissue donor services to over 80 hospitals throughout the state.
Funding
Current Stage
Growth StageRecent News
Honolulu Star-Advertiser
2025-03-06
Company data provided by crunchbase