Apply on Employer Site

Regal · 3 months ago

FULL TIME Assistant Manager - REGAL BISTRO $25 An Hour + Benefits!

Miami, FL

Full-time

Onsite

Entry, Mid Level

$25/hr - $25/hr

2+ years exp

Regal is a company that operates a chain of theaters, and they are seeking an Assistant Manager to oversee daily operations and ensure compliance with company standards. The role involves managing staff, maintaining guest satisfaction, and ensuring adherence to health and safety regulations.

FilmInternetMedia and Entertainment

Responsibilities

Regular and consistent attendance

Assists the Team in hiring hourly staff; provides on-the-job training, feedback, and coaching sessions

Must be of legal age to sell and/or serve alcohol per state and/or local laws

Upholding and administering all Regal policies and brand standards as outlined in the Regal Operations Manual and corporate directives

Ensure all cash management policies and procedures are adhered to always

Monitor risk management as it pertains to the theatre (employee/guest safety, loss prevention, proper handling of food and alcohol, emergency situations, and the proper handling, reporting, and investigating of accidents

Attend and participate in the meetings and training

Assists the management team with the implementation and follow-through on company initiatives. (i.e. Sales Philosophy

Partner with the Assistant Managers, DGM, and the General Manager with various projects, reports, scheduling, and analytics to achieve company goals and monitor processes

Conducts daily pre-shift Take One meetings and delivers team sales goals and current promotions

It is a must to know building opening and closing procedure

Insure of the correction of daily paperwork

The responsibility of cash handling procedure

Must have very strong communication skills

Ability to lead a big team

Must be organize

Other duties as assigned

Manages and supervises the In-Seat Dining process and guest experience

Comply with all food safety rules, laws, protocols, and standards. Adhere and maintain all Health Department rules and regulations

Responsible for prompt reporting of accidents, incidents, and business interruptions per operating protocols

Training, developing, mentoring, supervising, counseling of any employee

Train staff in specific positions including server, box office, food runner, and bartender; cross-train as needed

Properly administering all required paperwork and upholding all company policies

Maintain projection and sound technology to ensure impeccable sight and sound experience for guests

Must have working knowledge of all systems in booth and projection technology, including maintenance, programming, TMS operation and all related projection skills

Ensure facilities are cleaned and maintained consistent with Regal standards every day

Apply and instruct employees on kitchen and bar maintenance and sanitation program

Ensure proper use of all equipment

Monitor theatre maintenance including the interior, building and grounds where applicable by performing minor repairs notifying GM or AGM to obtain qualified personnel for larger maintenance projects

Optimize profits by maintaining strict cost controls, including but not limited to payroll, cost of goods and other supplies required for daily operations

Maintain strict inventory controls for all food and beverage supplies, janitorial supplies, and projection bulbs

Order supplies, food, alcohol, and ingredients based on rapidly shifting demand to ensure no out-of-stock products

Control inventory, shortages, and spoilage levels

Conduct full weekly inventories

Responsible for completion of daily theatre inspections and subsequent corrective actions if applicable

Responsible for completion of daily kitchen logs (cooling & reheating, food temperatures, refrigerator/freezer temperatures and sanitizer solution)

Ensure that all food and beverage items are consistently prepared and server per Regal’s recipes, portioning, cooking and serving standards

Ensuring guest satisfaction – smile, greet, and thank all guests. Must take prompt, appropriate action to turn dissatisfied guests into repeat guests

Responsible for guest relations including delivery of show times to all proper theatres

Counting, depositing, and reconciling all receipts taken in during a business day. Receipts include cash, credit cards, coupons, gift cards, checks, discount tickets, and any other form of payment or accountability deemed applicable by Regal

Respond personally to guest questions and complaints

Knowledge and compliance of dress code

Maintain excellent personal hygiene

Abide by all federal and state laws regarding breaks and/or meal periods

Ensure lost and found items are handled in accordance with Regal policy

Must be SDS trained

Obtain food handlers card where applicable

Obtain ServSafe Food Manager Certification

Report any and all damages or maintenance issues to management

Report any and all suspicious activity, persons, or items to management immediately

Reviewed and understand the Regal Operations Manual

Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination

Qualification

Management experienceAlcohol certificationServSafe certificationPublic speakingCash managementBilingual EnglishBilingual SpanishCustomer serviceCommunication skillsTeam leadershipOrganizational skillsProblem-solvingAttention to detail

Required

High School Diploma or equivalent

At least three months supervisory experience, or six months theatre experience with completion of Cast Certification Program, or a combination thereof, or, after showing potential leadership and/or management skills to theatre management, which is subject to VP approval

2+ years of Management experience in hotel / theatre business

Serfsave certified or equal certifications

Alcohol certification is required

Must be 21 years of age