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Loop Neighborhood · 1 month ago

Express Car Wash Team Member

Adelanto, CA

Full-time

Onsite

New Grad, Entry Level

$17/hr - $18/hr

Loop Neighborhood Market is an industry leader in the convenience store sector, seeking passionate individuals to join their team. The Express Car Wash Team Member is responsible for providing exceptional customer service, upselling services, and maintaining the cleanliness and operation of the car wash.

Consumer GoodsE-CommerceFast-Moving Consumer GoodsFood and BeverageGroceryRetail

Responsibilities

Provide outstanding customer service by greeting customers, assisting with wash package selections, and addressing inquiries in a friendly and professional manner

Upsell additional services and products, such as upgraded wash packages or car care items, to enhance customer experience and drive sales

Maintain cleanliness and organization of the car wash tunnel and outside areas, ensuring all equipment, customer areas, and restrooms are tidy and operational

Monitor the operation of the automatic car wash system, performing basic troubleshooting and identifying potential malfunctions or issues

Perform routine maintenance on car wash equipment, such as checking fluid levels and cleaning components, to ensure optimal performance and efficiency

Resolve customer concerns or issues in a timely manner, escalating more complex problems to management when necessary

Adhere to safety protocols and company policies to ensure a safe environment for both customers and team members

Additional duties as required by the Team Leader to support store operations

Qualification

Customer serviceCar wash operationsBasic mathCommunication skillsTeamwork

Required

Must be able to work a flexible schedule as needed

Communicate verbally and in writing with various management on car wash operations in a quick timeline, especially if there are any changes or items that may adversely affect the store's operations

Ability to read, understand, and write in the English language

Perform basic math including proper calculation of change, etc

Ability to be on time and fulfill all scheduled shifts as required by the company's attendance policies

Can lift up to 50 pounds

Ability to climb ladders as needed

Ability to remain calm and respond to emergencies according to policies and procedures defined by company guidelines

Tolerate exposure to gasoline fumes and cleaning products

Ability to work in various environments, including in harsh weather conditions

Uniforms will be provided and always worn while on the clock

Must be 18+ years old to work