Intuit · 6 hours ago
Growth and Retention Performance Manager
Atlanta, GA
Full-time
Onsite
Mid, Senior Level
$164K/yr - $222K/yr
2+ years expIntuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. The Growth and Retention Performance Manager will oversee the execution of sales and lead pass programs, collaborating with various teams to drive customer success and revenue growth through exceptional customer experiences.
AccountingFinancial ServicesFinTechPaaSSoftware
Responsibilities
Sales delivery managing customer success BPO partners to deliver daily/weekly/monthly revenue through direct sales and lead pass results
Responsible for day-to-day performance management across third party BPO partners through multiple Op Mechs
Experience delivery partnering with a broad array of cross-functional teams to ideate, test, develop, and scale performance and efficiency improvements to existing sales programs and processes
Responsible for driving both positive customer experience and revenue growth
Work with teams to develop agent capability around the internal sales tools to improve revenue growth and participation across expert-assisted experiences
A deep understanding of data to drive both accuracy and strategic decision-making
Manage incentive budgets across multiple BPO partner locations and offerings
Understand and deliver sales insights at the product level to internal partners weekly/monthly
Qualification
Required
Bachelor's degree in Business/Marketing preferred or equivalent experience
Experience leading Sales programs in a B2B or B2C environment
2+ years overall experience in Customer Success or sales management
Demonstrated ability to drive performance through third party BPO partners and dotted line reporting relationships
Demonstrated track record operating independently and efficiently to manage multiple priorities and projects simultaneously, and managing milestones and deadlines in a fast-paced environment
Passion for delighting customers & using customer insights to improve end-to-end experiences
Clear track record of being accountable for making smart and fast decisions, partnering cross-functionally, delighting customers, and driving dramatic growth
Innovative thinker with a passion for generating new ideas, nurturing a culture of creativity, and continuing to raise the bar on business performance
Strong analytical and problem-solving skills with clear examples of using data actively for customer insights, performance outcome measurements, ROI analysis and recommendations
Preferred
Bachelor's degree in Business/Marketing preferred or equivalent experience
Benefits
Cash bonus
Equity rewards
Benefits
Company
Intuit
Intuit provides financial software solutions to empower individuals and businesses.
10001+ employees
H1B Sponsorship
Intuit has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (693)
2024 (550)
2023 (586)
2022 (842)
2021 (773)
2020 (514)
Funding
Current Stage
Public CompanyTotal Funding
$8.52BKey Investors
JP Morgan Chase
2025-01-31Post Ipo Debt· $4.5B
2023-09-12Post Ipo Debt· $4B
2011-01-19Post Ipo Equity· $6.7M
Leadership Team
Sasan Goodarzi
Chief Executive Officer
Alex Balazs
Chief Technology Officer
Recent News
2026-01-16
International Accounting Bulletin
2026-01-15
Company data provided by crunchbase