State of Wyoming · 1 month ago
Office Support Specialist II 2025-02841
The State of Wyoming is committed to protecting its water resources and is seeking an Office Support Specialist II to provide administrative support for the Surface Water Division. This role involves managing correspondence, maintaining water rights records, and assisting agency staff with various administrative tasks.
Government Administration
Responsibilities
Provides customer service and technical procedural assistance to the general public, local, state, and federal entities
Process, manage, and route a wide variety of correspondence and other documents to the correct agency staff for processing
Provides quality assurance/quality control in inputting both current and historic data into the electronic water rights database
Responds verbally and in writing to requests for water rights-related information, as well as for public records requests for the agency
Ensure final documents are routed to appropriate locations for records storage to meet retention schedules
Accurately maintains agency files and records
Prepare outgoing mail packages as needed, including regular mailings, mass mailings, and certified mailings, ensuring that appropriate budget codes are used
Works independently and provides administrative support to the agency staff, which can include specialized water rights-related projects, processing mail received, answering multiple phone lines, and compiling reports
Determine and procure needed office supplies
Schedule meetings and make reservations, as appropriate
Creates and edits water rights-related correspondence and documents for the Surface Water division as well as for the State Engineer and Deputy State Engineer
Qualification
Required
Associate's Degree (typically in Business)
0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I (if education & experience substitution is applicable)
Knowledge of agency policies, procedures and general office practices as well as advanced office skills
Skills in interpersonal relations; oral and written communications; accuracy and attention to detail; interpreting legal documents; organization and planning; operating a variety of office machines, including scanner, copier, and computer using MS Office products
Ability to work independently, in a goal-driven environment; develop and follow policies and procedures; establish and maintain effective working relationships with co-workers, supervisors and the general public
Preferred
Preference will be given to candidates with an associate's degree in business
Preference will also be given to candidates with previous surface water rights processing and records as well as office support staff experience
Benefits
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work-life balance options
Meaningful work that makes a difference for Wyoming communities
Comprehensive health coverage – medical, dental, and vision plans for you and your family
Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility – for those with qualifying student loans
Training and professional development – to support your career growth and advancement
Employee Assistance Program – Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program – Earn paid time off and incentives by focusing on your personal health
Company
State of Wyoming
State of Wyoming is official site of state and it says about facts and symbols of the state.
Funding
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