Omni · 1 month ago
Technical Training and Enablement Manager
United States
Full-time
Remote
Senior Level
$110K/yr - $180K/yr
5+ years expOmni is a business intelligence and embedded analytics platform that helps customers improve self-service and accelerate AI adoption. The Technical Training & Enablement Manager will own customer-facing materials and partner enablement, ensuring excellence during implementation and expanding certification programs.
Artificial Intelligence (AI)Business IntelligenceInformation TechnologySaaSSoftware
Responsibilities
Serve as the strategic owner of Omni’s Professional Services curriculum and Partner Certification program, proactively identifying areas to extend, improve and automate
Maintain Omni’s library of scaled, recorded trainings on current core curriculum and seek out opportunities to expand alongside the product
Own the requirements, process and review of submissions for the Omni Partner Certification program
Ensure all customer-facing training materials are updated consistently to align to frequent product releases
Own curriculum at all levels from slides to recorded training to documentation to technical diagrams, you will own the work strategically and tactically
Building a library of technical implementation examples that pre and post sales can leverage to show the art of the possible to customers
Lead the customer-facing monthly webinar to enable new Omni practitioners on the platform and share the latest product feature updates
Partner with docs team to ensure all net-new features are documented comprehensive upon release
Partner with Product and Marketing on providing consistent enablement for new feature released content to Omni customers
Proactive identify new opportunities to further scale, operationalize and automation to support the team
Qualification
Required
5+ years in a complex technical role, technical training or technical documentation role
Previous experience building and extending certification programs
Enjoy operating across levels - own the strategic vision of programs, while also rolling up your sleeves to implement and dig into the details
An eye toward scale with a joy for documentation and video walkthroughs
Exceptional written and spoken communication abilities across technical and non-technical audiences
Strong technical background
Enthusiasm for deeply understanding the technical products when making materials
Passion for teaching and joy for helping people get to light bulb moments
Thrive in a fast-paced, dynamic environment where you're constantly learning and collaborating
Preferred
Bonus if that includes hands-on experience in BI tools (e.g. Tableau, PowerBI, Mode, Metabase), particularly those with a semantic layer (such as Omni & Looker)
Benefits
Health, dental, and vision insurance
401(k) Plan
Unlimited PTO
Company
Omni
Omni is a business intelligence platform that combines the reliability of a unified data model with the flexibility of SQL.
51-200 employees
H1B Sponsorship
Omni has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$95.9MKey Investors
ICONIQ GrowthRedpointFirst Round Capital
2025-03-13Series B· $69M
2022-08-16Series A· $17.5M
2022-04-12Seed· $9.4M
Leadership Team
Colin Zima
Co-Founder, CEO
Christopher Merrick
Co-Founder and CTO
Recent News
2025-11-03
2025-10-31
2025-10-28
Company data provided by crunchbase