WPR Development Company · 5 months ago
Retail Associate
Morgan, UT
Full-time
Onsite
New Grad, Entry Level
$22.50/hr - $22.50/hrWPR Development Company is seeking a Retail Associate with experience in luxury retail or premium ski shops. The role involves delivering exceptional customer service, building relationships with clients, and effectively communicating product knowledge of high-end ski and fashion items.
Real Estate
Responsibilities
Delivers a concierge-level customer service experience tailored to each client
Builds genuine relationships with customers through expert advice and product knowledge
Understands and effectively communicates the features and benefits of premium ski hardgoods (e.g., skis, boots, bindings) and luxury softgoods (e.g., outerwear, base layers, accessories)
Assists clients with custom fittings for ski equipment and apparel
Ensures products are displayed in an organized, visually appealing, and brand-appropriate manner
Stays current on new product arrivals, brand stories, and ski industry trends
Assists in restocking merchandizing product
Maintains a clean, well-organized sales floor and fitting rooms
Continuously develops expertise in luxury ski brands (e.g., Frauenschuh, Kjus, Norrona, Vandeer, Stockli, Arcteryx, Patagonia, Toni Sailer, Goldberg, etc)
Attends seasonal brand clinics and in-store training sessions
Performs other duties as assigned by WPR management
Qualification
Required
Experience in luxury retail or premium ski shops
Understanding of the technical nuances of high-end hard goods
Understanding of the fashion-forward elements of soft goods
Passion for winter sports
Excellent communication skills
Commitment to customer satisfaction
Ability to stay calm, patient and professional at all times
Strong professional communication skills
Excellent customer service skills
Ability to lift 20 lbs regularly, 50lbs occasionally
Ability to bend, twist, lift, push, pull, drive, squat, stand, and use a small step ladder
Ability to drive in inclement weather and in/around the mountain to various outlets
High school diploma or GED
Self-motivated
Member and guest-service oriented
Acts professionally
Displays a positive attitude toward all (staff, members, guests)
Courteous towards others
Demonstrates a willingness to help others
Always acts ethically
Works well in a team environment
Being creative and proactive
Must be aware and able to abide by safety practices
Reliable and predictable attendance
Wears a clean and presentable uniform
Ability to exercise good judgement under pressure
Can prioritize needs and effectively manage resources
Knowledgeable about and consistently follows policies and procedures as outlined in the employee handbook
Must be able to work holidays, weekends, and overtime as needed
Preferred
Bachelor's degree in marketing or fashion helpful
Experience in high-end retail or luxury goods preferred
Benefits
Medical
Vision
Dental
401k
EAP
Short-term and long-term disability
Ski privileges
Wellness initiatives
Paid time off (PTO)
And more
Company
WPR Development Company
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase