Zipline · 2 weeks ago
Business Analyst - Strategic Operations
South San Francisco, CA
Full-time
Hybrid
Mid Level
$110K/yr - $165K/yrZipline is a company on a mission to transform the way goods move and build an equitable global supply chain. As a Business Analyst on the Strategic Operations Team, you will drive operational excellence by using data to uncover insights, design processes, and build systems that support growth and efficiency across the organization.
DeliveryDronesElectric VehicleHome Health CareLogisticsRoboticsSupply Chain Management
Responsibilities
Partner with leaders across Strategic Operations, Maintenance Operations, Fulfillment Operations, and Test Operations to identify opportunities for operational improvement and scalability
Conduct data analysis using Excel, SQL, and BI tools (e.g., Mode, ThoughtSpot, Looker) to uncover trends, diagnose problems, and recommend solutions
Develop metrics and reporting frameworks to track performance and guide decision-making for the organization
Creatively design and stand-up new methodologies for data collection where it does not exist, such as time-studies or surveys
Create documentation to enable consistent scaling & operations
Support special projects across the Strategic Operations team, from process optimization to new initiative launches
Design and implement processes, tools, and systems that improve efficiency, reliability, and scalability across the operations organization
Sample work topics: establishing core metrics for management of maintenance operations, developing project management tools for launching operations in new geographies, building internal tools & systems to track and manage time, cost and quality across the operations organization
Travel up to 20% to work directly with field teams and test sites
Qualification
Required
Strong analytical skills and proficiency in Excel, SQL, and BI tools (such as Mode, ThoughtSpot, PowerBI, or Looker)
Experience or interest in process design, operations, or systems building, particularly in high-growth or complex environments
Ability to translate quantitative findings into qualitative insights and strategic recommendations
Excellent written and visual communication skills; skilled at building dashboards, reports, and presentations to tell a data-driven story
Comfortable working cross-functionally and navigating ambiguity in a fast-paced, evolving environment
High attention to detail, strong organizational skills, and a bias toward action
Willingness and excitement to travel :20% of the time
Preferred
Bachelor's degree in a technical, business, or analytical field (STEM, Economics, or related disciplines preferred)
Experience building custom algorithms, web applications, and other software tools to streamline internal processes
Benefits
Equity compensation
Discretionary annual or performance bonuses
Sales incentives
Benefits such as medical, dental and vision insurance
Paid time off
Company
Zipline
Zipline designs, manufactures, and operates drones to deliver vital medical products.
Founded in 2011
1001-5000 employees
H1B Sponsorship
Zipline has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (39)
2023 (29)
2022 (20)
2021 (16)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$971MKey Investors
U.S. Department of StateThe Rise FundKatalyst Ventures
2025-11-25Grant· $150M
2023-04-28Series F· $330M
2021-06-30Series E· $250M
Leadership Team
Keller Rinaudo Cliffton
Co-founder & CEO
Keenan Wyrobek
Founder, CTO and Product Architect
Recent News
felicis.com
2025-12-26
Company data provided by crunchbase