Allstate · 1 day ago
Digital Protection CRM Product Engineer
United States
Full-time
Remote
Senior Level
$70K/yr - $120K/yr
5+ years expAllstate is a company that has been protecting families and their belongings for over 90 years. As a Digital Protection CRM Product Engineer, you will lead the building of enterprise-class CRM solutions and work closely with various departments to ensure these solutions meet business needs and enhance customer satisfaction.
BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital
No H1B
Responsibilities
Collaborate with cross-functional teams to evaluate, scope, design, prioritize, and implement CRM solutions supporting organizational strategic goals
Participate in daily scrum meetings, assist in defining user stories, identify and resolve gaps in functional user stories and business requirements
Design, develop, and implement CRM solutions using configuration and customization, assessing the impact of new requirements on CRM as well as integrated applications
Perform independent code reviews and ensure unit/integration test coverage
Provide technical support and troubleshooting for CRM-related issues
Stay updated with the latest CRM technologies and best practices and continuously seek opportunities to improve CRM processes and systems
Need to be available on weekends and after shift hours when deployment or production issues arise
Qualification
Required
Understanding of Dynamics 365 modules (Sales, Customer Service, etc.)
Experience with Dynamics 365 integration tools and techniques
Experience with CRM customization and configuration
Solid understanding of environment management, release management, code versioning best practices, and deployment methodologies
Strong understanding of development operations principles and best practices
Excellent problem-solving and analytical skills
Familiarity with database management and SQL
Experience with establishing and supporting integrations
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Detail-oriented with a focus on quality and accuracy
5+ years of experience scoping, designing, and implementing CRM solutions in Microsoft Dynamics
Preferred
In-depth knowledge of Microsoft Dynamics CRM architecture and components
Familiarity with Microsoft Power Platform (Power Apps, Power Automate, Power BI)
Knowledge of Dynamics 365 security model and role-based access control
Proficiency in programming languages such as C#, JavaScript, Java, or similar
Experience migrating to Microsoft Dynamics
Benefits
Incentive pay (i.e., commission, bonus, etc.) as applicable for the role
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Guy Hill
Executive Vice President, Product
Recent News
2026-01-16
PR Newswire
2026-01-16
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