Barry Callebaut Group · 9 hours ago
Supervisor, QA
Dunmore, PA
Full-time
Onsite
Mid, Senior Level
5+ years expBarry Callebaut Group is seeking a Quality Assurance Supervisor who will be the main contact for all customer inquiries, requests, and complaints. The role involves managing workflow, developing food safety programs, and ensuring compliance with quality management systems.
Food and BeverageFood ProcessingManufacturingRetail
Responsibilities
Manage the workflow, delegate tasks, monitor and assess the work performance, provide support and guidance to direct reports and Quality office staff
Develop, implement, and coordinate food safety programs (including but not limited to HACCP, Food Safety Plan, Integrated Pest Management, CAPA, Hygienic Design) for the production facility
Certified Preventive Controls Qualified Individual (PCQI) and Hazard Analysis and Critical Control Points (HACCP)
Support the implementation of corrective actions associated with identified gaps (both internal and external)
Maintain and update policies and procedures; develop and conduct required and appropriate training
Perform trending analysis; identify non-conformances and opportunities across Food Safety Management System (FSMS) programs
Support and co-lead third-party and internal audits and their preparation and follow-up (FSSC 22000, Customer, Regulatory, Sustainability)
Perform special projects as assigned (committees, continuous improvement, project lead, etc.)
Collect, review, prioritize, and complete customer quality and food safety inquiries
Collect and review production activities and records in accordance with company and customer quality management systems
Lead investigations, provide responses to, file and maintain records of, track, analyze, and trend customer complaints
Collect and verify standards and standard updates through SAP and production records
In the absence of the QA manager, represent FSMS and Processes
Qualification
Required
High school diploma, or equivalent, required
At least 5 years of experience as QA/QC, including experience in the food industry or pharmaceutical industry
Experience working in a Manufacturing Facility
Knowledge and experience with HACCP, GMPs, FSMA, Food Defense, FSSC 22000 (or equivalent GFSI standard)
Ability to drive projects to completion
Understanding of government regulations in relation to food processing
Excellent written and oral communication skills
A team player with strong leadership abilities
Strong computer skills (SAP, Google Workspace, Microsoft Teams, and Microsoft Office)
Preferred
A bachelor's degree or associate's degree in a discipline such as Food Science, Biology, Microbiology, or Chemistry, or equivalent
Benefits
Competitive salary and comprehensive benefits package
Paid time off, plus generous holiday time
Environment that welcomes workplace flexibility
Ability to grow personally and professionally within an organization that values development and internal career growth
Company
Barry Callebaut Group
With annual sales of about CHF 14.8 billion in fiscal year 2024/25, the Zurich-based Barry Callebaut Group is the world’s leading solutions provider of high-quality chocolate experiences across the full spectrum of chocolate, cocoa, cacao coatings and non-cocoa alternatives – from sourcing and processing cocoa beans to crafting premium chocolates, fillings and decorations.
10001+ employees
H1B Sponsorship
Barry Callebaut Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (2)
2023 (3)
2022 (3)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$2.91B2025-02-13Post Ipo Debt· $1.83B
2025-01-14Post Ipo Debt· $328.76M
2024-06-10Post Ipo Debt· $753.44M
Leadership Team
C
Ciptadi Sukono
Managing Director for Indonesia
Dhruv Bhatia
Managing Director, Japan & Korea
Recent News
MarketScreener
2025-12-16
2025-12-10
Company data provided by crunchbase