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Corewell Health · 1 month ago

Quality Safety and Experience Program Manager

St Joseph, MI

Full-time

Hybrid

Senior Level

5+ years exp

Corewell Health is an innovative leader transforming healthcare quality, safety, and experience across Michigan. As the Quality, Safety, and Experience Program Manager, you will connect hospital leadership with system-wide QSE strategy, driving measurable impact and collaborating with various stakeholders to enhance patient care and operational excellence.

Health CareHospitalMedical

H1B Sponsor Likely

Responsibilities

Provides guidance and feedback to improvement teams and leaders on skill development and team effectiveness. Actively participates and contributes to system-wide training courses on quality, safety, and experience

Creates, maintains and executes on program goals. Liaisons between system leadership and local executive team within assigned regions, locations, and service lines. Evaluates performance of a location in the context of overall Corewell Health performance in QSE. Brings insight and best practice to advance the performance of the region(s), location(s), and service lines

Maintains effective business partnerships to ensure goals are communicated effectively and work is prioritized appropriately to achieve those goals. Uses data and influence to highlight strengths and success as well as opportunities for improved performance. Communicates effectively to coach towards excellence and overcome barriers to achieve outcomes

Coordinates and integrates work of improvement team members throughout a designated area while maintaining a visible leadership presence locally and within the system team. Connects with regional and system leadership to stay abreast of new developments in healthcare quality, safety, and experience. Prepares and/or provides regular reports to relevant governing bodies as requested. Researches various issues related to areas of assigned oversight as requested by executive leadership. Reviews data, prepares reports of findings and conclusions in narrative or graphical formats

Participates with system team members to implement clinical outcome measures for quality improvement, patient and staff safety, patient/family experience, cost and complication reduction, benchmarking, and the implementation of evidence-based practices

Achieves performance targets aligned with organizational goals that cascade to their QSE area of oversight by identifying key actions and then effectively operationalizing action plans with partnership with other key stakeholders to achieve those targets. Makes data-informed decisions to ensure success

Role requires significant, regular in-person presence at assigned hospital/regional locations

Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis

Qualification

Quality ImprovementPatient SafetyPerformance ManagementHealthcare AdministrationData AnalysisLeadership ExperienceTeam EffectivenessStakeholder EngagementCommunication SkillsRelationship Building

Required

Bachelor's degree in healthcare administration, business, communications or related field

5 years of relevant experience in healthcare; preferably in performance management, quality improvement, patient safety, patient experience and/or outcome reporting

3 years of relevant experience: in a formal or informal leadership role

3 years of relevant experience: creating, communicating, and executing on vision, strategy, and roadmaps, building relationships with diverse stakeholders, leading and influencing cross-functional teams in creating successful initiatives, without formal authority

3 years of relevant experience: experience in working with nursing leaders and physicians from diverse backgrounds and perspectives in acute, ambulatory, chronic, and preventive care environments

Preferred

Master's degree - MPH, MBA or other related area

Clinical experience

Experience in community hospital and private practice environments

LIC-Registered Nurse (RN) - State of Michigan

Benefits

Comprehensive benefits package to meet your financial, health, and work/life balance goals.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance, pet insurance

Traditional and Roth retirement options with service contribution and match savings

Company

Corewell Health

Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team

Founded in 2022

Grand Rapids, Michigan, USA

10001+ employees

https://corewellhealth.org

H1B Sponsorship

Corewell Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (49)

2024 (11)