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First Horizon Bank · 6 hours ago

Banking Center Manager II

Raleigh, NC

Full-time

Onsite

Mid, Senior Level

5+ years exp

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. The Banking Center Manager II will lead a team, build client relationships, and oversee all banking center functions to ensure success and high-quality customer service.

BankingFinanceFinancial ServicesRisk Management

Responsibilities

Business development of market area through proactive sales calls and networking to meet or exceed all consumer and business loans, deposits and fee income goals

Involvement in the local market/community through civic organizations or community groups

Ensure that personnel are trained and motivated to attain high quality customer service standards and profit goals through proactive sales

In conjunction with support groups such as retail administration for retail branch managers, develop, identify and implement activities within the branch market area

Ensure that appropriate staffing is maintained at all times to provide high quality customer service levels

Regularly monitor the efficiencies of production standards

Ensure that regulatory compliance standards are met

Responsible for controlling operational and administrative expenses

Responsible for resolving all customer service problems

Responsible for representing the company in a professional manner at all civic and community affairs