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Uniphore · 2 weeks ago

Senior Director, UI/UX — Enterprise, GenAI & Agentic Experience Design

Palo Alto, CA

Full-time

Onsite

Director/Executive

$249K/yr - $342K/yr

12+ years exp

Uniphore is one of the largest B2B AI-native companies, focusing on transformative enterprise solutions. They are seeking a visionary Senior Director of UI/UX to lead the design and front-end experience strategy for their next generation of enterprise products, combining deep expertise in user experience with a strong understanding of GenAI and agentic systems.

Agentic AIArtificial Intelligence (AI)Computer VisionEnterprise SoftwareGenerative AIMachine Learning

Comp. & Benefits

Responsibilities

Define and lead the end-to-end UX vision for enterprise applications, driving intuitive, scalable, high-performance experiences

Develop the future-state design strategy for agentic and AI-driven workflows where AI systems proactively collaborate with users, automate tasks, and execute actions

Partner with Product and Engineering leadership to shape the roadmap, ensuring that experience design is a core product differentiator

Build, mentor, and manage a high-performing team of UX designers, UI designers, researchers, and front-end prototypers

Establish and maintain a unified design system used across products, including accessibility, motion, interaction patterns, and component libraries

Personally produce high-fidelity UI designs, prototypes, interactive flows, and front-end components using modern frameworks (e.g., React, Vue, Angular)

Conduct hands-on usability evaluations, heuristic reviews, and design iteration cycles

Create working prototypes for AI-driven interactions, conversational UI, agent dashboards, and automation flows

Validate complex enterprise workflows with real users and data

Translate ambiguous AI concepts into clear, usable, trustworthy user experiences

Architect interactions for complex, data-rich enterprise systems, including dashboards, admin tools, workflow builders, and operational UIs

Deep experience with user roles, permissions, governance, auditability, reliability, and enterprise trust requirements

Work closely with customer-facing teams to understand friction points, map workflows, and modernize legacy user journeys

Design experiences where users co-work with AI agents that can reason, summarize, automate, and take action on behalf of users

Create UX patterns for: AI copilots and assistants, AI task automation flows, Multi-agent orchestration interfaces, Human-in-the-loop decision validation, AI explanations, transparency & trust signals

Partner with ML/AI engineering to ensure UI/UX integrates seamlessly with model behavior, constraints, and capabilities

Shape UX that anticipates evolving human behaviors as AI undertakes more operational tasks

Qualification

UI/UX experienceInteraction designPrototypingFront-end developmentGenerative AI productsUsabilityAccessibilityDesign thinking methodologiesData visualizationStorytelling skillsCommunication skills