Fidelity Bank LA · 1 month ago
Financial Center Associate 1
Fidelity Bank LA is dedicated to creating a better future through accountability and integrity. They are seeking a Financial Center Associate 1 who will provide exceptional client service and operational excellence while handling cash drawer responsibilities.
BankingFinancial Services
Responsibilities
Perform all teller transactions
Responsible for balancing, locating and reconciling discrepancies in cash drawer including end-of-day balancing procedures and reporting any discrepancies to the supervisor as necessary
Contribute to the financial center’s success by achieving assigned referral goals
Report to a supervisor for approvals when assistance is needed with transactions
Provide customer assistance to service accounts and perform related duties as required both in-person and over the phone
Assist supervisor with maintaining accurate reports
Assist in maintaining branch appearance standards
Adhere to all bank policies and procedures
Consistently exemplify our Core Values of Integrity, Community, Dependability, Excellence, Longevity, and Accountability
Comply with regulatory rules and regulations evidenced through successful completion of training and demonstrated ability
Perform other duties and/or special projects as appointed by management
Physical Requirements: primarily sitting with some standing, walking, lifting and bending
Qualification
Required
GED or High School diploma
6 months experience with cash handling or customer service
Ability to travel across company footprint as needed
Proficient in Microsoft Office Suite to include Word, Outlook and Teams
Developed cognitive skills to include Problem Solving, Judgement, Decision-Making, Organization & Planning
Developed intrapersonal skills to include Ambition, Follow-Through, Optimism, Tenacity
Developed interpersonal skills to include Communication: Listening, Speaking, and Writing, Resilience & Balance, Collaboration, Client Focus
Developed technology skills to include Technical Acumen, Knowledge Management
Preferred
Financial institution experience
Benefits
Competitive pay based on the position, qualifications, relevant experience, and skillset
Paid Time Off
Up to 14 paid holidays annually
Comprehensive Medical, Dental, and Vision Insurance
Employer Funded Health Savings Account
Paid Parental Leave
401(k) with matching contributions
Wellness Program to reduce health insurance premiums
Free or discounted banking and mortgage services
Basic Life Insurance and AD&D
Tuition Reimbursement Plan
Associate Referral Program
Associate Volunteer Program
Employee Assistance Fund (subject to IRS guidelines)
Employee Assistance Program
Opportunities for training and career development
Gym Discounts, Verizon Wireless Discounts, Tickets At Work Discounts
Retail branch locations are closed on Saturdays!