Heartland Family Service · 1 month ago
Program Coordinator - Crisis Stabilization and Resource Center
Papillion, NE
Full-time
Onsite
Mid Level
$46K/yr - $58K/yr
3+ years expHeartland Family Service is committed to building a culture that values diversity and inclusion. The Program Coordinator will support the Program Director and Clinical Supervisor in overseeing the Crisis Stabilization and Resource Center, providing supervision and support for direct care program staff while ensuring quality care for adults experiencing acute mental health crises.
AssociationCommunitiesEducationHealth CareNon Profit
Responsibilities
Provides regular supervision, training, and support for all non-clinical program staff
Hires, supervises, monitors, trains, evaluates, and develops non-clinical program staff
Evaluates efficiency and effectiveness of non-clinical service providers to ensure quality care
Develops and coordinates activities for staff, program, and volunteers
Develops, maintains, and oversees the staffing schedule; reviews and approves all schedule updates
Assists in facilitating educational participant support groups and trains staff to facilitate these groups
Provides direct oversight of admissions, coordinating with clinical staff, referral, and funding sources
Oversee client intake, care, and discharge, ensuring documentation is complete, accurate in the EHR, and compliant with billing requirements
Networks and collaborates with community providers and agency programs to assist clients in accessing resources
Works as part of a team to provide trauma-informed care to clients
Documents client activity, progress, and needs per established procedures
Participates in program quality improvement teams and workgroups, guides implementation of projects, policies, and initiatives
Ensures staff are compliant with all required trainings
Collects and monitors data needed for reports
Updates, develops, and completes program forms
Monitors and manages deadlines for reports, projects, and tasks
Monitors inventory of supplies, food, training materials, furnishings, and outdoor equipment
Work schedule provides variability to ensure more support for evening and overnight shifts
Provides shift coverage, including evenings and weekends, when no staff or on-call coverage is available
Performs other program-related duties as assigned
Displays a courteous and caring attitude to clients, staff, volunteers, and visitors
Cooperates and collaborates with program staff, volunteers, and other agency departments
Is dependable and punctual with scheduling and attendance
Abides by all program and agency procedures, policies, and requirements
Creates, maintains, and shares (as appropriate) a dynamic self-care plan
Qualification
Required
Bachelor's Degree or 3 or more years' experience in related field in human services, psychology, social work, sociology, or a related field
Valid driver's license/ acceptable driving record
Preferred
Substance abuse and mental health experience preferred
Supervisory experience preferred
Company
Heartland Family Service
Heartland Family Service is to strengthen individuals and families in our community through education, counseling, and support services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$5MKey Investors
Day One Fund
2018-11-20Grant· $5M
Leadership Team
John Jeanetta
President & CEO
Greg Ryan
Chief Strategy Officer
Company data provided by crunchbase