The Salvation Army · 1 month ago
Waterbury Housing Assistants (Housing Support Workers)
Waterbury, CT
Part-time
Onsite
New Grad, Entry LevelThe Salvation Army is a nonprofit organization committed to helping those in need, and they are seeking Housing Support Workers for their Waterbury Housing Services. The role involves providing daily supervision and support to clients in a residential facility, ensuring safety, compliance with guidelines, and assisting clients in achieving their housing goals.
CharityNon ProfitRehabilitation
Responsibilities
Serve as the first point of contact to triage requests for emergency shelter
Use shelter diversion techniques to assist households in self-resolving their housing crisis throughout their stay
Prepare and complete intake packages for households unable to be diverted at the entrance
Prepare rooms for clients and facilitate sleeping arrangements and storage of personal items
Review policies and guidelines with clients at the time of entrance
Ensure clients are complying with program guidelines and procedures
Deliver services with safety, respect, and effectiveness
Assess client needs and offer assistance in housing and other goals outlined in the household’s housing plan
Attend mandatory trainings and staff meetings
Maintain order and assist in keeping all assigned areas clean and free of hazards
Perform daily meal and occupancy counts
Perform daily safety checks
Receive and put away donations
Assist in meal preparation, room cleanings, and house laundry
Complete all agency logs and incident reports in a timely manner
Provide immediate and professional response to any security/safety emergency or disturbance within or immediately outside the facility
Complete discharge procedures
Provide coverage for the facility by monitoring the doors and answering the phone
Report to all scheduled shifts on time
Qualification
Required
Fluency in the English language is required
High School Diploma/GED required
Must be able to work holidays
Sensitivity to cultural and socioeconomic characteristics of the population served
Commitment to empowering others to solve their problems
Ability to establish and set appropriate limits with persons served to help them gain skills and confidence
Ability to work collaboratively with others
Ability to work in a fast-paced environment and must work well under pressure
Committed to working with the homeless population
Ability to maintain confidentiality in all aspects of the work environment
Basic computer knowledge of Microsoft Office
Must be empathetic and caring
Preferred
Spanish-speaking ability preferred
Experience working with at-risk populations and/or persons experiencing homelessness preferred
Benefits
Employer-funded pension plan (100% vested after five years of eligible service)
Voluntary life insurance
Short-term disability coverage (no cost to employee)
Supplemental insurance coverage options (Aflac, homeowners, auto, and pet insurance)
403(b) tax-deferred annuity plan
Generous paid time off, including holidays, vacation, and sick leave
Eligibility for the Federal Government’s Public Student Loan Forgiveness Program
Most importantly - a job with a great purpose!
Company
The Salvation Army
The Salvation Army is a charity organization that focuses on rehabilitation, job training, veterans, and grassroots services.
Founded in 1865
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.06MKey Investors
Community Foundation of the Mahoning ValleyTimken Foundation of Canton
2025-07-08Grant· $0.01M
2023-06-30Grant· $0.05M
Leadership Team
Michelle Dressler, MBA
Territorial Finance Secretary (CFO)
Clarence White
Chief Information Officer
Recent News
2026-01-07
Canada NewsWire
2025-11-18
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