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Vista Del Mar · 1 month ago

Clinical Program Manager - Substance Use Disorder

Los Angeles, 90034

Full-time

Onsite

Mid, Senior Level

$96K/yr - $100K/yr

2+ years exp

Vista Del Mar Child & Family Services has been providing exceptional programs and services for children and families throughout LA County for over 100 years. The Substance Use Disorder Clinical Program Manager is responsible for overseeing daily operations and providing clinical and administrative supervision within the Vista RISE Youth Outpatient SUD Treatment Program, ensuring efficient and compliant service delivery while promoting evidence-based practices.

FamilyHealth CareNon ProfitPersonal HealthWellness

Responsibilities

Manage all aspects of program delivery, including telehealth, case assignments, scheduling, service delivery, and data gathering/reporting. Ensure appropriate utilization review and timely access to services

Works in collaboration with the Program Director to recruit, train, supervise, and support program staff, including counselors, care coordinators, and administrative personnel, and ensuring adherence to clinical and administrative policies

Oversee staff scheduling, workload distribution, and productivity to maintain program efficiency and ensure a safe and supportive environment for staff and participants

Ensure that all services align with the organization’s mission, treatment philosophy, and best practices

Collaborate with Program Director to develop and implement protocols for integration of SUD services with other programs within Vista Del Mar

Supervise program operations to ensure compliance with all regulatory requirements, including SAPC, Joint Commission, DHCS, city, and county guidelines

Ensure that all required documentation, including progress notes and treatment plans, is completed in a timely manner

Participate in the development and implementation of policies and procedures to enhance program effectiveness

Monitor operational issues, participant concerns and investigate grievances, and address staff challenges

Track and analyze key performance indicators (KPIs) related to participant outcomes and program efficiency

Oversees the structure and implementation of treatment protocols for participants

Supervise all clinical staff in adherence to their respective licensing/registration board

Ensures the consistent application of evidence-based practices (e.g., CBT, DBT, Motivational Interviewing) and the development of individualized, trauma-informed treatment plans

Monitors and tracks participant engagement, retention, and treatment adherence

Assists in crisis management and provides intervention strategies as needed

Tracks program outcomes and participant progress to assess service effectiveness

Support Program Director as a secondary point of contact between outpatient SUD treatment programs, mental health services departments, medical providers, and social service agencies. Represents the program at meetings, community events, and outreach initiatives as needed

Maintains strong relationships with referral sources, including healthcare providers, probation departments, and community organizations

Communicates treatment updates and progress reports to county agencies, courts, and other relevant stakeholders

Addresses the unique needs of diverse populations, including individuals experiencing homelessness, those with co-occurring disorders (CODs), pregnant and parenting individuals, youth, LGBTQ+ individuals, and justice-involved individuals

Develops tailored strategies to improve service accessibility and engagement for special populations

Advocate for participants in legal, educational, and social service settings as needed

Supervises clinicians and counselors providing substance use disorder treatment to ensure client services meet or exceed required documentation and performance goals; ensures that delivery of services that uses a Trauma Informed Care approach and is in accordance with SAPC requirements, program guidelines and Vista Del Mar philosophies

Reviews chart documentation and status reports prepared by staff to ensure all legal, contractual, and revenue-generating reports meet or exceed required agency and applicable regulatory agencies’ standards

Qualification

California licensure LCSWCalifornia licensure LMFTCalifornia licensure LPCCCalifornia licensure PsyD/PhDSUD treatment knowledgeClinical supervisory skillsCare coordination experienceTelehealth practicesElectronic health record (EHR) familiarityCulturally competent approachOrganizational skillsCommunication skills

Required

Active California licensure as an LCSW, LMFT, LPCC, or Psychologist (PsyD/PhD)

Minimum of two (2) years post-licensure, and good standing with the Board of Behavioral Sciences (BBS) or Board of Psychology (BOP)

Meet all supervision requirements outlined by the applicable licensing board, including the ability to provide clinical supervision to registered associates and SUD counseling staff, as permitted by scope of practice

Minimum of two (2) years of experience in care coordination, case management, or a related field in behavioral health administration or social services

Knowledge of SUD treatment, telehealth practices, mental health care, and social service systems

Demonstrated knowledge of SUD treatment, telehealth practices, mental health care, and social service systems

Direct experience and knowledge of life-span development through young adulthood and working with vulnerable populations, including LGBTQAI+ youth, the unhoused and justice-involved individuals

Clinical Supervisory skills are required

Strong clinical, case management, organizational, and communication skills

Familiarity with electronic health record (EHR) systems and case documentation

A valid driver's license and reliable transportation may be required

Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Community Care Licensing (CCL) background clearance